This job is now closed
Job Description
- Req#: C9201-25-0456?language=en&page=571&sort=publicationDateDesc
- Good general education including GSCE English or equivalent
- RSA II Typing/ Word processing CLAIT level 2 or equivalent
- NVQ 2 Administration or equivalent
- Proven use of MS Office (Word, Excel, PowerPoint)
- Proven experience of working in a busy office /department
- Good written and verbal communication skills
- Able to work in a pressured work setting
- Experience in the use of Email and Internet
- Previous reception experience
- Good general education including GSCE English or equivalent
- RSA II Typing/ Word processing CLAIT level 2 or equivalent
- NVQ 2 Administration or equivalent
- Proven use of MS Office (Word, Excel, PowerPoint)
- Proven experience of working in a busy office /department
- Good written and verbal communication skills
- Able to work in a pressured work setting
- Experience in the use of Email and Internet
- Previous reception experience
Job summary
An opportunity has arisen to join the friendly, busy MSK physiotherapy outpatient service, at St Austell Community Hospital, as a member of Admin and Clerical team.
We pride ourselves on delivering high quality care and are committed to living our values in all our work:
Compassions, Happiness, Ownership, Integrity, Connection and Equity.
We are a team of MSK physiotherapists who accept and manage referrals from consultants, GPs, other healthcare professionals and self referral. The main role is to provide patient facing reception and administrative cover to a busy outpatient physiotherapy department.
Main duties of the job
The role involves organising clinics, letter writing, making and receiving telephone calls to organise appointments, ordering, data entry and managing our electronic booking and patient notes system RIO.
You will need to be computer literate. You will be required to work using your own initiative within a busy team, with the ability to organise and prioritise work efficiently. You must be able to communicate well and have an adaptable and flexible attitude to your work.
Although, this post will be mainly based in St Austell physio OPD, there maybe an occasional requirement to cover Newquay and Bodmin physio OPD as our admin team work across both departments covering the Restormel team and North Cornwall.
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
Date posted
25 April 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 a year Pro Rata
Contract
Permanent
Working pattern
Part-time
Reference number
201-25-379
Job locations
St Austell Community Hospital
Porthpean Rd
St Austell
PL26 6AA
Job descriptionJob description
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Person SpecificationPerson Specification
Education / Qualifications an
Essential
Experience
Essential
Desirable
Education / Qualifications an
Essential
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cornwall Partnership NHS Foundation Trust
Address
St Austell Community Hospital
Porthpean Rd
St Austell
PL26 6AA
Employer's website
Employer details
Employer name
Cornwall Partnership NHS Foundation Trust
Address
St Austell Community Hospital
Porthpean Rd
St Austell
PL26 6AA
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.