SimonMed Imaging
PI Customer Service Rep- Remote
4 days agoWhat's your preference?
Job Description
- Req#: 822360526
Employer Industry: Outpatient Radiology
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Offers a comprehensive benefits package including medical, vision, and dental insurance
- Paid holidays, PTO, and Sick Time
- Significant discounts on Imaging services
- Work remotely, providing flexibility in your work environment
- Join a dedicated team of professionals in a rapidly growing industry
What to Expect (Job Responsibilities):
- Serve as the first point of contact for adjusters, attorneys, record retrieval companies, and patients via phone and email
- Manage and organize incoming and outgoing personal injury records and billing requests
- Ensure all patient information is kept confidential and secure in accordance with HIPAA regulations
- Participate in regular team meetings via video or teleconference
- Demonstrate competency in job-related skills while providing excellent customer service
What is Required (Qualifications):
- High School diploma with two or more years of customer service representative experience
- Knowledge of HIPAA guidelines and experience with Microsoft Word and Excel
- Ability to communicate effectively with attorneys, physicians, patients, and the public
- Proficiency in telephone etiquette
- Capacity to manage multiple tasks effectively in a fast-paced environment
How to Stand Out (Preferred Qualifications):
- Knowledge of Medical Billing is a plus
- Previous experience in a healthcare-related customer service role
#OutpatientRadiology #CustomerService #RemoteWork #CareerGrowth #HealthcareBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The nation’s largest physician-owned outpatient radiology and imaging practice. SimonMed offers same-day appointments, convenient locations, affordable pricing, and the most advanced technology. 98% patient satisfaction. MRIs, CT Scans, 3D Mammography,...
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