SimonMed Imaging
PI Customer Service Rep- Remote
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Job Description
- Req#: 822360527
Employer Industry: Outpatient Radiology
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits including medical, vision, and dental insurance, plus significant imaging discounts
- 401(k) eligibility with employer contributions
- Paid holidays and PTO, along with sick time
- Work from a remote setting with a flexible schedule
- Join a dedicated team of professionals in a rapidly growing healthcare environment
What to Expect (Job Responsibilities):
- Serve as the first point of contact for adjusters, attorneys, record retrieval companies, and patients via phone and email
- Relay messages from requesters to appropriate team members utilizing multiple software applications
- Manage and organize incoming and outgoing personal injury records and billing requests, ensuring timely responses
- Ensure all patient information is kept confidential and secure in accordance with HIPAA regulations
- Participate in regular team meetings via video or teleconference
What is Required (Qualifications):
- High School diploma with two or more years of customer service representative experience
- Knowledge of HIPAA guidelines and proficiency in Microsoft Word and Excel
- Ability to communicate effectively with attorneys, physicians, patients, and the public
- Strong telephone etiquette skills
- Must be able to lift and carry up to 40 pounds and sit for prolonged periods
How to Stand Out (Preferred Qualifications):
- Knowledge of medical billing is a plus
- Experience in a fast-paced customer service environment
- Familiarity with medical records management
#OutpatientRadiology #CustomerService #HealthcareCareers #RemoteWork #CareerGrowth
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The nation’s largest physician-owned outpatient radiology and imaging practice. SimonMed offers same-day appointments, convenient locations, affordable pricing, and the most advanced technology. 98% patient satisfaction. MRIs, CT Scans, 3D Mammography,...
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