• Job Description

  Req#: 32524437315

  Location: Mountain View, CA area
  Type: Contract
  
  We are looking for passionate and experienced professionals who are prepared to go above and beyond to delight our unique customers; enthusiastic self-starters excited to help grow and develop our evolving customer experience program. You will be one of our first points of contact with customers, merchant partners and the general public.
  
  Job Overview:

  • Customer engagement
  • Receive orders from system
  • Pick orders from shelf and load into delivery package
  • Weigh delivery package and validate order before loading
  • Request aircraft when package is ready to be delivered
  • Carry package from packing area to drone pickup location
  • Load aircraft with package
  • Maintain a clean work environment
  • Must be able to work alone or in a small team
  • Escalate any loading or onsite issues to their team lead
  • Daily inventory check and audit
  • Other duties as needed
  • Manage daily operations of the Personnel performing Tier 1 picking and packing Services ( " Tier 1 Pick-Pack team") and handle escalations from the team
  • Key Responsibilities:
  • Customer Interaction : Answer questions, ensure potential customers feel welcomed, and merchant partners cared for.
  • Work Area Maintenance: Keep the nest and designated store area clean, organized, and safe.
  • Teamwork: Collaborate with other team members to create a positive and inclusive work environment, sharing knowledge and supporting each other.
  • Store Operations : Pick orders from shelf, weigh package, validate order, load into delivery package and load into drone. Products stock check and proactive inventory verification.
  • Essential Skills and Qualifications:
  • Customer-centric: Prioritize customer and merchant partners satisfaction and create positive experiences.
  • Communication Skills: Effectively communicate with team, customers and merchant partners, both verbally and in writing.
  • Problem-solving: ddress team, customer and merchant partners issues and concerns with efficiency and creativity.
  • Teamwork: Work effectively with colleagues to achieve team goals.
  • Conflict Management : Ability to effectively address and resolve disagreements in a constructive manner, fostering positive relationships and promoting a productive environment.
  • daptability: Be flexible and willing to learn new skills and adapt to changing priorities.
  • Reliability: Be punctual and reliable in attending work and meeting responsibilities.

  • vailability: Be available to work a flexible schedule, including evenings, weekends, and holidays.
  • Physical Stamina: bility to stand for extended periods, move around the store, and work under various weather conditions.

  Requirements:

  • Must pass criminal background check and drug testing
  • Must have a valid driver's license
  • Must be able to work outdoors, conditions can vary
  • Must live no more than 30 miles from the workplace (The distance will be adjusted according to the city)
  • Preferred experience in retail stores like Trader Joe's, Whole Foods, Costco, Apple, Macy's or similar

  
  
  - Duties, responsibilities and activities may change at any time with or without notice.
  - Hire Aviation is an Equal Opportunity Employer and Recruiting Agency. It is our policy, from recruitment through employment, to provide equal opportunity at all times without regard to age, race, creed, color, national origin, gender, disability, marital status, or sexual orientation.

• About the company

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