BlueCross BlueShield of Tennessee
PIO Customer Service Trainee
This job is now closed
Job Description
- Req#: R-39760
Employer Industry: Customer Service
Why Consider this Job Opportunity:
- Competitive pay and benefits package
- Opportunity for career growth and advancement within the company
- Remote work flexibility
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction
- Virtual training provided
What to Expect (Job Responsibilities):
- Receive, investigate, and resolve customer inquiries in a timely and accurate manner
- Handle customer service inquiries and problems via various channels such as chat, phone, email, and teams
- Ensure clear documentation of all customer communication
- Educate callers to achieve resolution on first contact
- Participate in mandatory training and adhere to assigned schedules
What is Required (Qualifications):
- High School Diploma or equivalent
- 1 year of experience in a customer service support role
- Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
- Exceptional oral and written communication skills
- Strong interpersonal and organizational skills
How to Stand Out (Preferred Qualifications):
- Experience in a remote customer service role
- Additional certifications in customer service or related field
#CustomerService #RemoteWork #CareerGrowth #CompetitivePay #VirtualTraining
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
BlueCross BlueShield of Tennessee is the largest health benefit plan company in Tennessee.
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