• Job Description

  Req#: C9184-25-0692?language=en&page=877&sort=publicationDateDesc

  Job summary

  We are seeking a highly motivated and committed administrator to join our booking office for Podiatry at Chard Community Hospital and Bartec in Yeovil.

  This is a busy role with a high volume of calls and busy reception and would suit a customer care driven individual who is able to use their initiative and can cope with the demands of the service and work effectively as team member.

  As a team we are proud of our efficiency and high levels of patient care, we provide all new team members with a supportive and friendly working environment to develop and grow knowledge and skills.

  Main duties of the job

  As a Booking Office Administrator, you'll become an integral member of the Podiatry Team providing effective administrative support to the Service.

  The role is busy and varied and we are looking for someone who will be able to work in a fast-paced environment with excellent communication skills.

  The majority of the role is telephone based and the team are the 1st point of contact for patients accessing Podiatry, so you'll need to have excellent telephone skills as well as face to face communication skills and on occasion be able to deal with difficult conversations.

  About us

  As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!

  Date posted

  22 April 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,071 to £25,674 a year

  Contract

  Permanent

  Working pattern

  Full-time, Part-time, Flexible working

  Reference number

  184-OL-PU-2220

  Job locations

  Bracken House

  Crewkerne Road

  Chard

  Somerset

  TA20 1YA

  
  

  Bartec

  Lynx Trading Estate

  Yeovil

  Somerset

  BA20 2SU

  
  

  Job description

  Job responsibilities

  Please see attached Job Description & Person Specification for further details of duties and responsibilities.

  Job description

  Job responsibilities

  Please see attached Job Description & Person Specification for further details of duties and responsibilities.

  Person Specification

  Qualifications

  Essential

  • English Language GCSE/O Level 4 or above.Vocational, NVQ Level 3 in Business Administration or equivalent, or demonstrable relevant experienceVocational level 2 willing to complete level 3 within agree time scale.On-the-job training of administrative systems(RiO), admission, patient information systems, hospital departments, clerical / office procedures, data input proceduresNVQ Customer service Level 2 or equivalent

  Experience

  Essential

  • Knowledge of administrative systems, admission, patient information systems, hospital departments, clerical / office procedures, data input procedures acquired through on-the-job trainingKnowledge word processing skills and working knowledge of Microsoft WordExperience of general clerical/administration dutiesExperience of databases and computer literacyGood organisational skillsHigh standards of written communication skills with the ability to use email and internet

  Person Specification

  Qualifications

  Essential

  • English Language GCSE/O Level 4 or above.Vocational, NVQ Level 3 in Business Administration or equivalent, or demonstrable relevant experienceVocational level 2 willing to complete level 3 within agree time scale.On-the-job training of administrative systems(RiO), admission, patient information systems, hospital departments, clerical / office procedures, data input proceduresNVQ Customer service Level 2 or equivalent

  Experience

  Essential

  • Knowledge of administrative systems, admission, patient information systems, hospital departments, clerical / office procedures, data input procedures acquired through on-the-job trainingKnowledge word processing skills and working knowledge of Microsoft WordExperience of general clerical/administration dutiesExperience of databases and computer literacyGood organisational skillsHigh standards of written communication skills with the ability to use email and internet

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Somerset NHS Foundation Trust

  Address

  Bracken House

  Crewkerne Road

  Chard

  Somerset

  TA20 1YA

  
  

  Employer's website

  https://www.somersetft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Somerset NHS Foundation Trust

  Address

  Bracken House

  Crewkerne Road

  Chard

  Somerset

  TA20 1YA

  
  

  Employer's website

  https://www.somersetft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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