• Job Description

  Req#: 4750788
  JOIN THE CITY OF ORANGE POLICE DEPARTMENT
  AS A POLICE CLERK!
  
  
  For information on the City of Orange Police Department, click here .
  
  
  
  
  THE APPLICATION PROCESS:
  This recruitment will close once a sufficient number of applications has been received. The first review of applications is scheduled for Monday, January 20th. Candidates who wish to ensure their application is reviewed and considered must apply before the 20th. It is important that candidates read and become familiar with the job flyer in its entirety as pertinent information is provided here regarding application requirements. All fields of the application must be completed. If a field in the application does not apply, candidates must indicate N/A in that field.
  
  
  The City of Orange is looking for a dedicated individual who wants to make a difference in the community they serve by becoming a member of one of the best Police Departments in Orange County. The successful candidate will demonstrate a desire for a career in public safety through their education and experience. Those candidates who best meet the needs of the City based on their application as submitted will be invited to participate in the selection process, which may include, but is not limited to, written exam, in-person interview, background investigation packet completion and review, and second in-person interview.
  
  
  Note: All personnel hired by the Orange Police Department shall be a permanent and full-time resident of the State of California and reside no further than one hundred (100) road miles from Police Headquarters.
  
  AUTOMATIC EMPLOYMENT DISQUALIFIERS:
  We understand that applying for employment requires a substantial amount of time and effort. Before applying for the position of Police Clerk, please click on and read the Orange Police Department's Automatic Disqualifier Notice to help you determine if you are eligible to be considered for employment.
  
  
  THE POSITION:
  Under direct supervision, Police Clerks perform general administrative, clerical, and customer service duties in support of an assigned unit of the Police Department; provide information and assistance to the general public; and perform related work as required.
  
  THE SCHEDULE:
  The current vacancy is a part-time/non-benefited role. The incumbent will work approximately 19 hours per week, with shifts occurring Monday through Thursday, between the hours of 6:00 A.M. and 4:00 P.M. Depending upon department operations and programs, additional work hours may be available. Exact days and hours of shift will be determined once a candidate is appointed to the position.
  SUPERVISION RECEIVED AND EXERCISED:
  Receives direct supervision from assigned management. Exercises no supervision of staff.
  
  
  CLASS CHARACTERISTICS:
  This is the entry-level class in the Police Clerk series. Initially under close supervision, incumbents are cross-trained to perform the full range of technical work in all of the following areas: customer service, maintenance, processing, and distribution of Police records, document preparation, and screening phone calls, visitors, and mail. As experience is gained, assignments become more varied and are performed with greater independence. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Since this class is often used as a training class, employees may have only limited or no directly related work experience. This class is distinguished from the Police Records Clerk in that the latter provides clerical support to the Records Unit. This class is further distinguished from the Senior Police Clerk in that the latter has broader responsibility for training and oversight of assigned staff and performance of the most complex work within the function.
  The following duties represent the principal job duties; however, they are not all-inclusive. Other duties may be required and assigned. Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
  • Performs a wide variety of routine administrative duties to support unit operations, including sorting, filing, and preparing records and basic reports, receiving, sorting, and distributing mail, and ordering and maintaining office and other related supplies.
  • Maintains and updates unit record systems; enters and updates information with unit activity, inventory files, and report summaries; retrieves information from computer application systems as required.
  • Processes and indexes all traffic violation citations and enters them into applicable computer systems.
  • Performs a variety of customer services functions applicable to traffic, parking, and street sweeping tickets; registers bicycles for the public; assigns and distributes parking permits.
  • Performs records release and maintenance, including receiving, responding to, and entering requests for police reports and screening and forwarding telephone calls.
  • Certifies traffic surveys for Police Officers.
  • Participates in traffic related special programs with the local elementary and high schools.
  • Enters a variety of statistical data and reporting into computer systems with a high degree of accuracy.
  • Assembles and compiles information for a variety of departmental, State mandated, and statistical reports, including verifying accuracy and completion of reports and maintaining files.
  • Screens calls, visitors, and incoming mail; assists public at front counter and directs public to appropriate locations and/or staff; responds to complaints and requests for information.
  • Provides general information regarding department policies, procedures, and regulations, including responding appropriately to complaints, requests for information, and requests for service in person and by telephone, forwarding written complaints against personnel, and coordinating work with other City departments.
  • Composes, types, formats, and proofreads a variety of routine reports, letters, documents, and memoranda; checks drafts for punctuation, spelling, and grammar and suggests corrections.
  • Receives, opens, time stamps, sorts, and distributes incoming and interdepartmental mail; prepares and distributes outgoing mail.
  • Compiles information and data for administrative, statistical, and special reports; checks data; prepares and assembles reports, manuals, articles, announcements, and other informational materials.
  • Gathers, assembles, updates, and distributes a variety of unit specific information, forms, records, and data as requested.
  • Maintains accurate and detailed records, verifies accuracy of information, researches discrepancies, and records information.
  • Operates a variety of general office equipment, including teletype equipment and cash register.
  • Collects and prepares documents for arrests and citations; forwards documents to appropriate department, division, and court; indexes a wide variety of violations and notifications; compiles and distributes complaints; and books information, fingerprint cards, and other law enforcement reports.
  • Provides research assistance to officers and other law enforcement personnel as requested.
  • Performs other duties as assigned.
  
  
  Knowledge of:
  • Modern office practices and procedures, including filing and the use of standard office equipment.
  • Business arithmetic and basic statistical techniques.
  • Basic principles of record keeping and cash handling.
  • Operation of computer-aided communications equipment, including multiple telephone lines and radio systems.
  • Computer applications related to the work, including data tracking, word processing, and basic spreadsheet applications.
  • English usage, grammar, spelling, vocabulary, and punctuation.
  • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
  Ability to:
  • Learn basic functions, principles, and practices of law enforcement agencies.
  • Learn to interpret, apply, and explain applicable Federal, State, and local codes, regulations, policies, technical processes, and procedures.
  • Learn techniques, methods, and processes of police record management and retrieval.
  • Learn police terminology and law enforcement codes.
  • Organize, research, and maintain technical and administrative files.
  • Enter data into a computer system and prepare written materials with sufficient speed and accuracy to perform the work.
  • Make accurate arithmetic and statistical calculations.
  • File and maintain automated and hardcopy records with accuracy.
  • Organize own work, set priorities, and meet critical deadlines.
  • Operate modern office equipment including computer equipment and software programs.
  • Use English effectively to communicate in person, over the telephone, and in writing.
  • Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
  • Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
  Education and Experience:
  Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical and ideal way to obtain the required qualifications would be:
  • Equivalent to the completion of twelfth (12th) grade supplemented by additional clerical skills coursework.
  • One (1) year of responsible general office clerical experience.
  • Completion of related coursework in criminal justice, recent training in computer software and equipment, prior law enforcement related work experience, and extensive public contact experience are highly desirable.
  Licenses and Certifications:
  • Possess and maintain a valid California Driver's License with satisfactory driving record and proof of acceptable automobile insurance at the time of appointment and throughout employment.
  
  Residency Requirement:
  
  
  All personnel hired by the Orange Police Department after June 25, 2023 shall be a permanent and full-time resident of the State of California and reside no further than one hundred (100) road miles from Police Headquarters.
  
  
  ENVIRONMENTAL ELEMENTS:
  Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. The principal duties of this class are performed in a police station environment with exposure to criminal offenders, mentally ill individuals, and persons potentially infected with communicable diseases.
  
  PHYSICAL DEMANDS:
  Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 40 pounds.
  
  WORKING CONDITIONS:
  This position requires regular and reliable attendance and the employee’s physical presence at the workplace. Must be available to work various shifts, including, but not limited to, evenings, weekends, and holidays.
  
  DISASTER SERVICE WORKER:
  All employees of the City of Orange are designated by both State law and City ordinance to be Disaster Service Workers. In the event of a declared emergency or any undeclared emergency or natural disaster that threatens the life, health and/or safety of the public, employees may be assigned to assist rescue and relief workers. Such assignments may be in locations, during hours, and performing work significantly different from the employees' normal work assignments and may continue through the recovery phase of the emergency.
  
  CITY MISSION, VISION, AND VALUES:
  Incumbents in all City positions are expected to exhibit the behavior characteristics reflected in the City’s Mission, Vision, and Values statements in the performance of their duties: The City of Orange is committed to excellent service for our residents, businesses, and visitors. As an organization, the City of Orange is the leader in delivering the highest level of service to meet current and future needs of the community. The City’s values include Teamwork, Accountability, and Excellence.

• About the company

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