• Job Description

  Req#: 38179

  Job ID: 38179

  • Job Category: Policy, Planning & Research
  • Division & Section: Social Development, Finance & Admin, Community Safety & Wellbeing
  • Work Location: City Hall, 100 Queen Street W.
  • Job Type & Duration: Full-time, Permanent Vacancy
  • Hourly Rate and Wage Grade: $47.54 - $52.10
  • Shift Information: Monday to Friday, 35 hours per week
  • Affiliation: L79 Full-time
  • Number of Positions Open: 1
  • Posting Period: 16-JUN-2023 – 30-JUN-2023

  Job Description:

  The City of Toronto is taking steps to strengthen public safety by building alternative community safety programs. This work will contribute to the implementation of the Toronto Community Crisis Service, advancing City Council's policing reform actions, and identifying further alternative models of community safety.

  The Policy and Research Consultant will be responsible for developing business processes and corporate-wide policies for the Policing Reform Unit. The Policy and Research Consultant will monitor program standards and performance measures for the Toronto Community Crisis Service. In addition, they will coordinate evaluation of the program and gather best practices to inform program delivery.

  Major Responsibilities

  • Researches issues and develops policy options and recommendations in order to provide divisional and corporate leadership in policy, programs, advocacy and strategy.
  • Researches, organizes, and writes briefing materials, discussion papers, policy proposals, reports and correspondence on various policing reform-related issues.
  • Consults and works collaboratively with City partners and wide range of external stakeholder groups, including contacts with other jurisdictions, at the municipal, provincial, and federal levels, non-governmental organizations, and health service providers.
  • Leads the coordination, development and maintenance of a variety of policing reform communications and information products such as the Policing Reform and Toronto Community Crisis Service public website and other resources and materials.
  • Designs, undertakes, and advises on research projects and analyses including surveys, market analyses, trend and comparative analyses with other divisions, external organizations, and other sector clients.
  • Plans, conducts, interprets and evaluates research and policy studies, including joint projects within division and with other city divisions, task forces and committees, other levels of government and other external groups or agencies.
  • Acts as a consultant to identify and service policy, research, evaluation and program needs.
  • Promotes the use of information and its application to decision making within the division through collaboration, the development of linkages, and capacity building initiatives.
  • Identifies issues, assesses the required resources, and develops strategies. Researches current and projected needs and makes recommendations for meeting those needs including implementation strategies.
  • May conduct speaking engagements for the public, community and media, in collaboration with staff, answers inquiries on research and policy issues.
  • Prepares reports on complex subjects for consideration by City Council and its Standing Committees.
  • Participates in and/or chairs internal and external committees.
  • Advises and assists divisional staff in the planning, delivery and evaluation of staff development and training programs, and in the development of new policies and procedures

  Key Qualifications:

  Your application must describe your qualifications as they relate to:

  1. Post-secondary education in Social Science, Social Work (Social Policy), Public Policy Administration or related discipline and/or an equivalent combination of education and experience.
  2. Considerable experience in conducting research, jurisdictional scans and comparative analyses and synthesizing a vast amount of information and findings into briefing materials, issue summaries and overview reports for senior management audiences.
  3. Experience with business process analysis and development.
  4. Experience in project management from inception to implementation including conducting research, planning, organizing, leading and delivering outcomes to achieve established targets within set timelines.
  5. Experience planning, coordinating and working with multi-stakeholder tables such as advisory groups, committees and community groups.

  You must also have:

  • Knowledge of systemic barriers, racism and discrimination faced by Black, Indigenous and equity-seeking residents and communities in Toronto
  • Excellent written and oral communication skills and ability to develop and maintain stakeholder relationships with colleagues throughout the organization and external community to achieve mutual goals and objectives.
  • Ability to multi-task and produce high-quality, accurate work while meeting deadlines and requirements.
  • Highly developed presentation and facilitation skills with the ability present information clearly, concisely, and logically to a diverse audience through a variety of communications platforms.
  • Ability to work independently and cooperatively with others in a multi-disciplinary team environment.
  • Knowledge of quantitative and qualitative research and the ability to analyze, design and synthesize complex information.
  • Ability to analyze, problem solve and mediate complex situations with multiple stakeholders.
  • Ability to utilize a variety of software applications (e.g. Microsoft Word, Excel, PowerPoint, Access etc.).
  • Experience with data visualization (Adobe Illustrator, Power BI, Tableau, ArcGIS)
  • Ability to demonstrate advanced computer skills in data analytics (R or Phython, Nvivo/Atlas.ti) an asset.
  • Project management training and certification (PMP) an asset
  • Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces

  NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

  City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

  Equity, Diversity and Inclusion

  The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

  Accommodation

  The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

• About the company

  Toronto (/təˈrɒntoʊ/, locally /ˈtrɒnoʊ, -nə/) is the capital city of the Canadian province of Ontario.

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