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Policyholder Services Specialist Intl


PayCompetitive
LocationAustin/Texas
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 300000118356846
      Employer Industry: Life Insurance Solutions

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Competitive salary and benefits package
      - Work in an exceptional work environment with various employee events
      - Onsite amenities such as gym, bank, and free covered parking
      - Chance to work with a dedicated team and network of agents
      - Opportunity to provide outstanding customer service and promote customer retention

      What to Expect (Job Responsibilities):
      - Process policy options, changes, audits, and reinstatements
      - Provide administrative assistance and communicate with customers via telephone, letter, and email
      - Keep records of customer interactions and transactions
      - Provide outstanding customer service and build rapport with clients
      - Prioritize work and manage multiple tasks and assignments

      What is Required (Qualifications):
      - Bilingual (English/Spanish) ability
      - High school diploma or GED
      - 1-2 years of experience in customer service or business administration
      - Computer literacy and proficiency in Microsoft Word, Excel, and Outlook
      - Strong numerical ability for accurate calculations

      How to Stand Out (Preferred Qualifications):
      - Proven experience corresponding in a professional manner to an international audience via email and mail
      - Ability to understand and interpret insurance policies and regulations
      - Resourceful problem-solving skills for addressing various issues with policyholders
      - Maintains professionalism in all interactions with customers and colleagues
      - Highly organized and capable of managing multiple tasks efficiently

      #LifeInsurance #CustomerService #CareerGrowth #CompetitivePay #BilingualSkills

      At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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