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Policyholder Services Specialist Intl


PayCompetitive
LocationAustin/Texas
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 300000118356846
      Employer Industry: Life Insurance Solutions

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Competitive salary and benefits package
      - Work in an exceptional work environment with various employee events
      - Onsite amenities such as gym, bank, and free covered parking
      - Chance to work with a dedicated team and network of agents
      - Opportunity to provide outstanding customer service and promote customer retention

      What to Expect (Job Responsibilities):
      - Process policy options, changes, audits, and reinstatements
      - Provide administrative assistance and communicate with customers via telephone, letter, and email
      - Keep records of customer interactions and transactions
      - Provide outstanding customer service and build rapport with clients
      - Prioritize work and manage multiple tasks and assignments

      What is Required (Qualifications):
      - Bilingual (English/Spanish) ability
      - High school diploma or GED
      - 1-2 years of experience in customer service or business administration
      - Computer literacy and proficiency in Microsoft Word, Excel, and Outlook
      - Strong numerical ability for accurate calculations

      How to Stand Out (Preferred Qualifications):
      - Proven experience corresponding in a professional manner to an international audience via email and mail
      - Ability to understand and interpret insurance policies and regulations
      - Resourceful problem-solving skills for addressing various issues with policyholders
      - Maintains professionalism in all interactions with customers and colleagues
      - Highly organized and capable of managing multiple tasks efficiently

      #LifeInsurance #CustomerService #CareerGrowth #CompetitivePay #BilingualSkills

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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