• Job Description

  Req#: 19183
  ATT18
  Position Summary:
  
  This position is responsible for monitoring the pool facility area, assisting guests that are using the facility and ensuring positive and friendly guest relations.
  
  Primary Duties and Responsibilities : includes but not limited to:
  Greets guests in a warm and sincere manner
  Monitors the pool area and enforces the rules and regulations
  Sets-up and organizes the pool deck furniture and equipment
  Issues and collects pool towels and maintains towel inventory
  Provides detailed information about Mohegan Sun, its property and the surrounding area to the guests
  Responsible for maintaining the cleanliness of the entire pool area, including the restrooms
  
  Secondary Duties and Responsibilities:
  Contacts Security immediately during emergency situations
  Assists the Food and Beverage staff, as needed
  Assists the Spa staff, as needed
  Competencies: Incumbent will master the following competencies while in this position:
  
  • Good written and verbal communication skills
  • Strong organizational and multi-tasking skills
  • Knowledge of pool rules and regulations
  • Extensive knowledge of the property and local areas and destinations
  • Possesses a high level of maturity to deal with the most discriminating guest requests and requirements
  
  Training Requirements:
  
  • Knowledge of systems used by Hotel Operations
  • Must obtain and maintain CPR certification
  
  Physical Demands and Work Environment:
  
  • Must be able to stand, walk, reach, bend or sit for extended periods of time
  • Must be able to lift up to 50 lbs.
  • Must be able to work various shifts and flexible hours
  
  This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
  Minimum Education and Qualifications:
  
  High School Diploma or equivalent
  One yearof experience in a front line guest service position
  Must be able to effectively communicate in English
  Mohegan Sun practices Native American Preference. "Native American" means an individual who is duly enrolled member of the Mohegan Tribe or duly enrolled member of any group of Native Americans recognized as an Indian Tribe by the Mohegan Tribe, the United States, or the State of Connecticut.

• About the company

  Mohegan Sun is an American casino, with 364,000 square feet of gambling space.

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