• Job Description

  Req#: req63072
  Position: Pool Receptionist
  Type: Full-Time/ Part-Time / Seasonal
  Pay Rates: Up to £11.44 per hour depending on age
  
  Join our One Great Team here at Haven as a Pool Receptionist, where you’ll welcome guests to the pool and help them make the most of their visit with friendly service and useful poolside essentials!
  
  We are seeking an organised, personable Pool Receptionist to manage guest bookings, share information on pool activities, and promote essential swim accessories. If you enjoy a guest-facing role and have a flair for service and sales, this could be the perfect opportunity for you.
  
  Key Responsibilities
  - Greet and check in guests, ensuring a smooth start to their pool experience.
  - Promote and sell pool essentials like armbands, goggles, and other swim accessories.
  - Provide information on pool schedules, safety rules, and available amenities.
  - Maintain an organised, welcoming reception area, contributing to a clean and safe environment.
  - Monitor bookings and pool capacity to maintain a safe and enjoyable setting for all guests.
  
  Requirements
  - Experience in a customer service or sales role is beneficial.
  - Friendly, confident communicator comfortable with promoting products to guests.
  - Strong organisational skills and attention to detail.
  - Ability to work efficiently in a dynamic, family-friendly environment.
  - Flexible availability, including weekends and peak times.
  
  This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work
  
  What We Offer
  - Attractive pay with overtime opportunities.
  - An inclusive, supportive work environment.
  - Comprehensive training and ongoing support.
  - Career development opportunities, including fully funded qualifications.
  - Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
  
  How to Apply
  To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
  
  If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk
  
  Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.

• About the company

  Bourne Leisure Holdings Limited is a British private company which owns a number of subsidiary undertakings operating in the leisure and holiday sectors in the United Kingdom including Haven Holidays, Butlins and Warner Leisure Hotels.

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