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Job Description
- Req#: 563509
- Assist Community Manager in operating the property in accordance with company policies and procedures to achieve budgeted revenue and occupancy goals and enhance the value and quality of the property.
- Lease units by selling the products and services of the property. Conduct site tours and demonstrate property amenities, model apartments, and available apartments.
- Assist in establishing and executing an effective resident retention plan, including positive customer relations and timely resolution of resident problems. Assist in planning and hosting property-sponsored resident social functions.
- Assist in developing and implementing effective sales and marketing plans and strategies.
- Maintain thorough product knowledge of the property and that of major competition through site visits/tours and telephone surveys.
- Effectively handle telephone inquiries from prospective residents, service requests from residents, and information requests from owners and company personnel.
- Assist in ensuring that the grounds, buildings, and units are fully functional, safe, and attractive. Visually inspect grounds, buildings, and units on a regular basis.
- Follow established policies and procedures regarding the qualification, screening, and acceptance of applicants for residency.
- Prepare rental paperwork in an accurate and timely manner. Communicate and explain rental documents to new and existing residents. Ensure documents are completed prior to the resident's move-in. Proofread all lease paperwork.
- Accurately complete and submit daily, weekly, and month-end closing reports on a timely basis, accept payments and process for deposit, collect delinquent rents, complete injury and loss reports, claims, and other reports and plans as required.
- Follow all safety procedures. Report any safety hazards found and assist in ensuring correction on a timely basis.
- Represent the Community Manager when absent.
- Make bank deposits and perform other property-related errands as requested.
- Attend company meetings, training, and industry seminars.
- Perform other tasks assigned by the Regional Manager and Community Managers as needed.
- 1+ years of proven experience in multifamily property management
- Sales/Service industry experience preferred
- Previous leasing experience required
- Ability to work as scheduled
- Excellent interpersonal skills
- Customer service focus
- Strong organizational skills
- Able to travel to every city within the portfolio
- High School diploma or GED required
- Criminal Background Check, Non-DOT Testing, MVR
- Hourly Rate - Hourly/Non-Exempt, Based on Experience
- Full-time
- Competitive pay & benefits (including healthcare & 401k)
- Bee Cave, TX; Reporting: direct to Regional Manager.
Experience the EMBREY WAY by joining our dynamic Property Management team as a Portfolio Specialist.
As our Portfolio Support Specialist, you will support Community Managers in all aspects of property operations, including leasing, resident relations, administrative tasks, reporting, and overall day-to-day management, to ensure the success of each community within the portfolio.
Responsibilities
Qualifications
Required Testing
Position Type
Position Location
Team EMBREY
Join an industry-leading team where people are our most important investment and the reason for EMBREY’s continued success. As an EMBREY team member, you will be part of (or contribute to) a culture of excellence and collaboration where we design experiences and deliver results based on trust, empowerment, honesty, and accountability.
At EMBREY, we offer competitive pay, career growth opportunities and comprehensive benefits including medical, dental and vision insurance; paid time off; volunteer hours; an immediately vested 401(k) plan with 100% company match up to 4%, and company-paid life and disability insurance.
Who We Are:
San Antonio-based EMBREY is a vertically integrated real estate investment company that develops, builds, acquires, owns and manages multifamily communities and commercial assets in select markets throughout the United States. In 2024, EMBREY celebrates its 50th year in business with 50,000 multifamily units and more than six million square feet of commercial property completed in its history. As a leading developer in the multifamily sector, the company has more than 6,000 units under construction or in development. www.embrey.com
Our Values:
Do the Right Thing - Details Matter - Rise to the Challenge - Own it
EMBREY is an equal-opportunity employer and value diversity and inclusion in our workforce. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Our commitment is to provide a fair and inclusive hiring process. All employment is decided on the basis of qualifications, merit, and business need.
About the company
Creating places where people want to be.
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