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Job Description
- Req#: R212522
Employer Industry: Transportation and Logistics
Why consider this job opportunity:
- Salary of $19 per hour
- Comprehensive benefits including full medical coverage, dental, vision, and prescription plans
- Opportunities for career advancement and valuable on-the-job training
- Supportive wellness programs and resources to promote a healthy lifestyle
- Paid holidays, vacation, and sick days, plus participation in an Employee Stock Ownership Plan (ESOP)
- Access to free online courses for personal and professional development at U-Haul University
What to Expect (Job Responsibilities):
- Provide remote support via phone and live chat for U-Haul applications used in rental transactions
- Troubleshoot U-Haul owned peripherals like printers, mobile devices, and credit card terminals
- Identify and report software discrepancies to development teams
- Conduct Tier 1 troubleshooting and escalate issues as necessary
- Manage field mobile devices using Meraki and assist with network-related issues
What is Required (Qualifications):
- Fundamental working understanding of basic network functions
- Knowledge of IP addresses and configuration of routers, modems, and switches
- Proficiency in ticket logging and documenting issues and resolutions
- Ability to type quickly, with a minimum typing speed of 45 wpm
- Excellent written and verbal communication skills
How to Stand Out (Preferred Qualifications):
- Experience with fundamental networking knowledge and support
- Familiarity with Center/MCO workstations and peripherals
- Experience programming and managing devices through Meraki
- Well-rounded knowledge of mobile device troubleshooting
- Understanding of operating systems and browsers
#Transportation #Logistics #CustomerSupport #CareerOpportunity #EmployeeBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
U-Haul is an American moving equipment and storage rental company, based in Phoenix, Arizona, that has been in operation since 1945. U-Haul is the largest installer of permanent trailer hitches in the automotive aftermarket industry and is the largest retailer of propane in the U.S.
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