UnitedHealth Group
Premier Customer Service Advocate - Atlanta, GA
This job is now closed
Job Description
- Req#: 1037817
Employer Industry: Healthcare Insurance
Why Consider this Job Opportunity:
- Salary up to $(amount)
- Opportunity for career advancement and growth within the organization
- Work remotely anywhere within the continental U.S.
- Extensive paid training provided
- Supportive and collaborative work environment
- Chance to make a positive impact on the lives of millions of people
What to Expect (Job Responsibilities):
- Provide premium level service, assisting members with medical and pharmacy benefits, eligibility, and claim resolution
- Serve as a single point of contact for designated insurance plans
- Educate members about managing their health and well-being
- Research and resolve complex member issues
- Utilize multiple systems and platforms to retrieve information and assist members
What is Required (Qualifications):
- High School Diploma/GED or 2+ years of combined work and/or volunteer experience
- 2+ years of call center/customer service experience in a professional environment
- Proficiency in computer applications and ability to learn new complex systems
- Must be 18 years of age or older
- Ability to work full-time Monday - Friday, with occasional overtime
How to Stand Out (Preferred Qualifications):
- Experience in a healthcare/insurance environment
- Knowledge of medical terminology and benefit plan design
- Background in social work, behavioral health, or health promotion
- Prior claims processing experience
- Sales or account management experience
#HealthcareInsurance #CustomerService #CareerOpportunity #PaidTraining #RemoteWork
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
UnitedHealth Group Incorporated is an American multinational managed healthcare and insurance company based in Minnetonka, Minnesota.
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