• Job Description

  Req#: A0648-24-0018?language=en&page=778&sort=publicationDateDesc

  Job summary

  Swift Primary Care Network are looking for an experienced manager to join their PCN leadership team. Working closely with the PCN Clinical Directors, PCN Finance Manager, PCN operations manager and the PCN Practice Managers, this is a key role to aid the ongoing development of the PCN, integration into the locality and driving forward the PCN vision.

  Swift PCN covers 80000 patients in South Bristol, across 7 GP practices: Armada family practice, Downton Road surgery, Hartwood Healthcare, Hillview Family Practice, Grange Road Surgery, The Lennard Surgery and Bedminster Family Practice.

  The PCN Manager will play a central role in the continued development of the PCN, supporting the PCN Management team and managing services delivered through the PCN.

  PCNs are critical to the changing NHS and are the focal point of all locally developed planning and service delivery.

  It is crucial that PCNs are visible in their local community and link with partner organisations from voluntary sector, social care, local authority and other health care organisations and part of this role will be dedicated to representing Swift in these forums.

  Main duties of the job

  Work with the PCN Clinical Directors and Management Team (see job description for further details)

  Manage PCN services:

  -Ensure services work smoothly with member practices meeting the expectations of stakeholders

  -Ensure services meet their contractual requirements and agreed performance metrics

  -Ensure all new PCN staff members and contractors, (where appropriate) receive appropriate induction and meet compliance requirements.

  -Ensure for all PCN staff members (where appropriate), there is appropriate support including mentoring and appraisal to identify individual personal development plans

  -Co-ordinate delivery of Enhanced Services, including contractual negotiations where needed and ensure delivery against the PCN DES.

  - Ensure contractual requirements for the PCN DES are achieved

  Work with the Practice Managers to:

  -Ensure the PCN supports practices to deliver services efficiently ensuring the PCN Management team and staff effectively contribute to tackling the workload of practices and find ways to encourage the practices to work together for their collective benefit

  Work with members of the Practices to:

  -Promote Swift PCN strategic direction and brand to PCN practice teams ensuring appropriate levels of usage of services and engagement.

  - Promote Swift PCN to other organisations and individuals within the PCN geography.

  -Ensure use of digital technology is explored, where proven to benefit practice and patients.

  About us

  Swift PCN covers 80000 patients in South Bristol, across 7 GP practices: Armada family practice, Downton Road surgery, Hartwood Healthcare, Hillview Family Practice, Grange Road Surgery, The Lennard Surgery and Bedminster Family Practice.

  Date posted

  02 August 2024

  Pay scheme

  Other

  Salary

  £50,000 a year

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  A0648-24-0018

  Job locations

  Whitchurch Health Centre

  Armada Road

  Bristol

  BS14 0SU

  
  

  Job description

  Job responsibilities

  Work with the PCN Clinical Directors and Management Team to:

  - Supporting the Clinical Directors with Strategic management of the PCN

  - Ensure the PCN functions efficiently and effectively

  - Chair PCN Board meetings, ensuring agreed actions are completed in a timely and co-ordinated manner

  - Liaising with the PCN Clinical Directors and Management team as necessary

  - Facilitate the members of the PCN and where appropriate key partner organisations, to create and then keep up to date PCN development plans.

  - Supporting PCN Management team to ensure the plans are regularly reviewed and delivery against the plans is kept on track

  - Participate in PCN meetings facilitating discussion to achieve consensus on areas where joint working/developments and/or sharing resources between practices would be beneficial

  - Identify and develop alternative models of care that will improve primary healthcare provision from both clinician and patient perspectives

  - Work with the PCN practices to design new services including an agreed implementation plan and performance management metrics.

  - Lead and support the PCN on delivery and implementation plans for new services to ensure they are well planned, communicated and delivered on time

  - Look for opportunities for the PCN to be involved in research, projects and access funding to benefit our practices and patients.

  - Lead on engagement with local organisations within the Swift/South Bristol footprint

  - Present financial plans, strategic goals and monitoring information to the PCN exec group

  Manage PCN services

  - Ensure services work smoothly with member practices meeting the expectations of stakeholders

  - Ensure services meet their contractual requirements and agreed performance metrics

  - Ensure all new PCN staff members and contractors, (where appropriate) receive appropriate induction and meet compliance requirements.

  - Ensure for all PCN staff members (where appropriate), there is appropriate support including mentoring and appraisal to identify individual personal development plans

  - Co-ordinate delivery of Enhanced Services, including contractual negotiations where needed and ensure delivery against the PCN DES.

  - Ensure contractual requirements for the PCN DES are achieved

  Work with the Practice Managers to:

  - Ensure the PCN supports practices to deliver services efficiently ensuring the PCN Management team and staff effectively contribute to tackling the workload of practices and find ways to encourage the practices to work together for their collective benefit

  Work with member Practices to:

  - Promote Swift PCN strategic direction and brand to PCN practice teams ensuring appropriate levels of usage of services and engagement.

  - Promote Swift PCN to other organisations and individuals within the PCN geography.

  - Ensure use of digital technology is explored, where proven to benefit practice and patients.

  Job description

  Job responsibilities

  Work with the PCN Clinical Directors and Management Team to:

  - Supporting the Clinical Directors with Strategic management of the PCN

  - Ensure the PCN functions efficiently and effectively

  - Chair PCN Board meetings, ensuring agreed actions are completed in a timely and co-ordinated manner

  - Liaising with the PCN Clinical Directors and Management team as necessary

  - Facilitate the members of the PCN and where appropriate key partner organisations, to create and then keep up to date PCN development plans.

  - Supporting PCN Management team to ensure the plans are regularly reviewed and delivery against the plans is kept on track

  - Participate in PCN meetings facilitating discussion to achieve consensus on areas where joint working/developments and/or sharing resources between practices would be beneficial

  - Identify and develop alternative models of care that will improve primary healthcare provision from both clinician and patient perspectives

  - Work with the PCN practices to design new services including an agreed implementation plan and performance management metrics.

  - Lead and support the PCN on delivery and implementation plans for new services to ensure they are well planned, communicated and delivered on time

  - Look for opportunities for the PCN to be involved in research, projects and access funding to benefit our practices and patients.

  - Lead on engagement with local organisations within the Swift/South Bristol footprint

  - Present financial plans, strategic goals and monitoring information to the PCN exec group

  Manage PCN services

  - Ensure services work smoothly with member practices meeting the expectations of stakeholders

  - Ensure services meet their contractual requirements and agreed performance metrics

  - Ensure all new PCN staff members and contractors, (where appropriate) receive appropriate induction and meet compliance requirements.

  - Ensure for all PCN staff members (where appropriate), there is appropriate support including mentoring and appraisal to identify individual personal development plans

  - Co-ordinate delivery of Enhanced Services, including contractual negotiations where needed and ensure delivery against the PCN DES.

  - Ensure contractual requirements for the PCN DES are achieved

  Work with the Practice Managers to:

  - Ensure the PCN supports practices to deliver services efficiently ensuring the PCN Management team and staff effectively contribute to tackling the workload of practices and find ways to encourage the practices to work together for their collective benefit

  Work with member Practices to:

  - Promote Swift PCN strategic direction and brand to PCN practice teams ensuring appropriate levels of usage of services and engagement.

  - Promote Swift PCN to other organisations and individuals within the PCN geography.

  - Ensure use of digital technology is explored, where proven to benefit practice and patients.

  Person Specification

  Experience

  Essential

  • - Previous successful experience in a similar role

  Desirable

  • - Employment in similar industry/sector
  • - Background in General Practice management

  Knowledge

  Essential

  • - Well-versed in use of Microsoft Office (Excel, PowerPoint and Outlook)
  • - Commitment to Continuing Professional Development

  Desirable

  • - Knowledge of the NHS and working practices

  Qualifications

  Essential

  • Good standard of general education (English and Maths at GCSE or equivalent level)
  • Education to degree level or equivalent
  • Management qualifications

  Skills and Aptitudes

  Essential

  • - Able to work independently and be solutions focused
  • - Very organised, working calmly and efficiently
  • - Willing to be flexible and multi-task whilst not losing sight of priorities
  • - Ability to work with a diverse group of people at all levels
  • - Ability to maintain confidentiality at all times
  • - Excellent verbal and written communication skills
  • - Ability/willingness to commute to Swift PCN sites regularly to attend meetings, training courses etc.
  • - Ability to understand finances and budgets
  • - Ability to present to meetings

  Person Specification

  Experience

  Essential

  • - Previous successful experience in a similar role

  Desirable

  • - Employment in similar industry/sector
  • - Background in General Practice management

  Knowledge

  Essential

  • - Well-versed in use of Microsoft Office (Excel, PowerPoint and Outlook)
  • - Commitment to Continuing Professional Development

  Desirable

  • - Knowledge of the NHS and working practices

  Qualifications

  Essential

  • Good standard of general education (English and Maths at GCSE or equivalent level)
  • Education to degree level or equivalent
  • Management qualifications

  Skills and Aptitudes

  Essential

  • - Able to work independently and be solutions focused
  • - Very organised, working calmly and efficiently
  • - Willing to be flexible and multi-task whilst not losing sight of priorities
  • - Ability to work with a diverse group of people at all levels
  • - Ability to maintain confidentiality at all times
  • - Excellent verbal and written communication skills
  • - Ability/willingness to commute to Swift PCN sites regularly to attend meetings, training courses etc.
  • - Ability to understand finances and budgets
  • - Ability to present to meetings

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Armada Family Practice

  Address

  Whitchurch Health Centre

  Armada Road

  Bristol

  BS14 0SU

  
  

  Employer's website

  https://www.armadapractice.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Armada Family Practice

  Address

  Whitchurch Health Centre

  Armada Road

  Bristol

  BS14 0SU

  
  

  Employer's website

  https://www.armadapractice.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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