Job description

Job responsibilities

To coordinate telephone triage, taking clinical responsibility for all patients who have requested an urgent appointment.

To assist in the producing of safeguarding reports and private medical work.

The role will provide a specialist Paramedic resource for health care professionals and service users, working in collaboration with other members of the Multidisciplinary Team.

To work within the surgery, as an autonomous, accountable Paramedic, in the provision of a holistic approach for individuals including assessment, diagnosis and treatment to deliver quality patient services.

To assess, diagnose, treat, refer or signpost patients/service users who attend the surgery with undifferentiated or undiagnosed condition relating to minor illness or minor injury.

The post holder will use advanced clinical skills to provide education to patients and service users, promoting self-care and empower them to make informed choices about their treatment.

The post holder must help the GPs with home visits. Use of own vehicle desirable but not essential. Remuneration for travel to home visits offered.

To perform any other clinical and clinical administrative duties where trained and determined safe to do so by the partners. This may include assisting with medical reports, safeguarding, and providing training to others. Job responsibilities: Clinical :

Constant overview of triage list, action appointments appropriately. Ensuring all patients receive a safe outcome through the use of triage, booked appointments and home visits where appropriate.

Taking responsibility for the call queue during triage, ensuring that further staff are drafted to respond to demands by liaising with the reception manager.

Working with the management team to ensure the adequate staffing of triage and to discuss any new trends.

Ensuring that all calls are triaged within scope of competency and that assistance is always sought from a senior clinician where necessary.

Ensure the coordination of any ambulances required, that patient is kept informed and that reference numbers are recorded on notes.

Responsibility for closing triage at an appropriate time, ensuring all reception staff are aware and that patients are provided with safe alternatives (e.g. UTC and/or Duty Doctor).

To document patients consultations on the clinical system as per standard protocol and use referral templates for onward referrals. Incident Reporting:

To assist the partners with investigating untoward incidents or near misses in accordance with the internal Significant Events SOP.

To check the incident tracker on a weekly basis, ensuring it is up to date and any required action is taken. Diagnosing and treating patients presenting with minor illness:

Triage (in person and on phone) and treat patients wishing to see a health care professional, making any necessary referrals to other members of the primary health care team.

Patients with problems needing referral to secondary care should be discussed with the GP or duty doctor before making such referral.

Ensure clinical practice is safe and effective and remains within boundaries of competence, and to acknowledge limitations.

Advise patients on general health care and minor ailments, with referral to other members of the primary and secondary health care team as necessary.

To work from the surgery and within communities as an autonomous practitioner caring for patients and families.

To work as an autonomous practitioner, in accordance with the Health Professions Council. Ensure that personal and professional clinical standards are maintained.

To undertake assessment for patients within the community and those attending the surgery, using diagnostic skills and initiation of investigations where appropriate.

Discuss medications with GP or duty doctor on-call as appropriate following policy, patient group directives and local pathways.

To administer injections e.g. (but not limited to) flu vaccines. Always within scope of competency and practice. Training for this can be provided if required.

To formally and informally impart knowledge and skills to colleagues promoting peer review and best practice within the work environment.

To communicate at all levels within the team ensuring an effective service is delivered.

To maintain accurate, contemporaneous healthcare records appropriate to the consultation.

Ensure evidenced-based care is delivered at the highest standards ensuring delivery of high quality patient care.

Works with local policies and procedures.

Enhance own performance through Continuous Professional Development, imparting own knowledge and behaviours to meet the needs of the service.

To achieve and demonstrate agreed standards of personal and professional development in order to meet the needs of the service. To participate in the audit process, evaluation and implementing plans and practice change in order to meet patient need.

Contribute positively to the effectiveness and efficiency of the team and work colleagues. Administration and professional responsibilities

Participate in the administrative and professional responsibilities of the practice team.

Ensure accurate and legible notes of all consultations and treatments are recorded in the patients notes.

Ensure the clinical computer system is kept up to date, with accurate details recorded and amended.

Ensure appropriate items of service claims are made accurately, reporting any problems to the practice administrator.

Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice.

Ensure collection and maintenance of statistical information required for regular and ad hoc reports and audit.

Attend and participate in practice meetings as required. Training and personal development

Training requirements will be monitored by yearly appraisal and will be in accordance with practice requirements. Personal development will be encouraged and supported by the practice. It is the individuals responsibility to remain up to date with recent developments.

Participate in the education and training of students of all disciplines and the introduction of all members of the practice staff where appropriate. Maintain continued education by attendance at courses and study days as deemed useful or necessary for professional development, ensuring PREP requirements are met.

If it is necessary to expand the role to include additional responsibilities, full training will be given.

Develop and maintain a Personal Learning Plan.

Participate in audit where appropriate.

Job responsibilities

To coordinate telephone triage, taking clinical responsibility for all patients who have requested an urgent appointment.

To assist in the producing of safeguarding reports and private medical work.

The role will provide a specialist Paramedic resource for health care professionals and service users, working in collaboration with other members of the Multidisciplinary Team.

To work within the surgery, as an autonomous, accountable Paramedic, in the provision of a holistic approach for individuals including assessment, diagnosis and treatment to deliver quality patient services.

To assess, diagnose, treat, refer or signpost patients/service users who attend the surgery with undifferentiated or undiagnosed condition relating to minor illness or minor injury.

The post holder will use advanced clinical skills to provide education to patients and service users, promoting self-care and empower them to make informed choices about their treatment.

The post holder must help the GPs with home visits. Use of own vehicle desirable but not essential. Remuneration for travel to home visits offered.

To perform any other clinical and clinical administrative duties where trained and determined safe to do so by the partners. This may include assisting with medical reports, safeguarding, and providing training to others. Job responsibilities: Clinical :

Constant overview of triage list, action appointments appropriately. Ensuring all patients receive a safe outcome through the use of triage, booked appointments and home visits where appropriate.

Taking responsibility for the call queue during triage, ensuring that further staff are drafted to respond to demands by liaising with the reception manager.

Working with the management team to ensure the adequate staffing of triage and to discuss any new trends.

Ensuring that all calls are triaged within scope of competency and that assistance is always sought from a senior clinician where necessary.

Ensure the coordination of any ambulances required, that patient is kept informed and that reference numbers are recorded on notes.

Responsibility for closing triage at an appropriate time, ensuring all reception staff are aware and that patients are provided with safe alternatives (e.g. UTC and/or Duty Doctor).

To document patients consultations on the clinical system as per standard protocol and use referral templates for onward referrals. Incident Reporting:

To assist the partners with investigating untoward incidents or near misses in accordance with the internal Significant Events SOP.

To check the incident tracker on a weekly basis, ensuring it is up to date and any required action is taken. Diagnosing and treating patients presenting with minor illness:

Triage (in person and on phone) and treat patients wishing to see a health care professional, making any necessary referrals to other members of the primary health care team.

Patients with problems needing referral to secondary care should be discussed with the GP or duty doctor before making such referral.

Ensure clinical practice is safe and effective and remains within boundaries of competence, and to acknowledge limitations.

Advise patients on general health care and minor ailments, with referral to other members of the primary and secondary health care team as necessary.

To work from the surgery and within communities as an autonomous practitioner caring for patients and families.

To work as an autonomous practitioner, in accordance with the Health Professions Council. Ensure that personal and professional clinical standards are maintained.

To undertake assessment for patients within the community and those attending the surgery, using diagnostic skills and initiation of investigations where appropriate.

Discuss medications with GP or duty doctor on-call as appropriate following policy, patient group directives and local pathways.

To administer injections e.g. (but not limited to) flu vaccines. Always within scope of competency and practice. Training for this can be provided if required.

To formally and informally impart knowledge and skills to colleagues promoting peer review and best practice within the work environment.

To communicate at all levels within the team ensuring an effective service is delivered.

To maintain accurate, contemporaneous healthcare records appropriate to the consultation.

Ensure evidenced-based care is delivered at the highest standards ensuring delivery of high quality patient care.

Works with local policies and procedures.

Enhance own performance through Continuous Professional Development, imparting own knowledge and behaviours to meet the needs of the service.

To achieve and demonstrate agreed standards of personal and professional development in order to meet the needs of the service. To participate in the audit process, evaluation and implementing plans and practice change in order to meet patient need.

Contribute positively to the effectiveness and efficiency of the team and work colleagues. Administration and professional responsibilities

Participate in the administrative and professional responsibilities of the practice team.

Ensure accurate and legible notes of all consultations and treatments are recorded in the patients notes.

Ensure the clinical computer system is kept up to date, with accurate details recorded and amended.

Ensure appropriate items of service claims are made accurately, reporting any problems to the practice administrator.

Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice.

Ensure collection and maintenance of statistical information required for regular and ad hoc reports and audit.

Attend and participate in practice meetings as required. Training and personal development

Training requirements will be monitored by yearly appraisal and will be in accordance with practice requirements. Personal development will be encouraged and supported by the practice. It is the individuals responsibility to remain up to date with recent developments.

Participate in the education and training of students of all disciplines and the introduction of all members of the practice staff where appropriate. Maintain continued education by attendance at courses and study days as deemed useful or necessary for professional development, ensuring PREP requirements are met.

If it is necessary to expand the role to include additional responsibilities, full training will be given.

Develop and maintain a Personal Learning Plan.

Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• BSc / Foundation in Paramedics Science is essential
• Candidate must be registered with HCPC as a Paramedic in the UK

Experience

Essential

• Experience of working as a Paramedic in the UK
• Applicants with on the road / ambulance service background may apply

Qualifications

Essential

• BSc / Foundation in Paramedics Science is essential
• Candidate must be registered with HCPC as a Paramedic in the UK

Experience

Essential

• Experience of working as a Paramedic in the UK
• Applicants with on the road / ambulance service background may apply

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Penrose Health

Address

The Kingfisher Medical Centre

3 Kingfisher Square

London

SE8 5DA

Employer's website

https://www.penrosehealth.co.uk/ (Opens in a new tab)