• Job Description

  Req#: R-314676

  About this role:

  Wells Fargo is seeking a Principal Data Science Consultant for the Customer Science team within Consumer Data and Enablement (CDEP) to drive cross-channel analytics and insights.

  Learn more about the career areas and lines of business at wellsfargojobs.com .

  
  In this role, you will:

  • Analyze complex business problems using advanced analytical and data science techniques, modeling methods and programming to synthesize deep insights about how our customers use a combination of channels to interact with Wells Fargo including interactions within the Branch, Call Centers and Digital
  • Be a subject matter expert in data sources that consolidate cross channel interaction data; Help to continually improve the quality of data by developing and incorporating new sources of channel interaction data
  • Lead the strategy and resolution of complex challenges associated with cross channel customer interactions by delivering data driven insights using advanced analytical and data science techniques
  • Strategically lead all levels of professionals and managers across the company to drive recommendations and strategies based on data-driven analytical insights, trends, and patterns; serve as an expert advisor to leadership; represent the company externally in industry networking and trade and technical events
  • As necessary, execute the most complex analytical experiments and build innovative statistical models to identify opportunities within the area of cross channel customer interactions
  • Communicate actionable insights and recommendations using data in a digestible format to a non-technical audience of varying levels, including executive leadership, across the company
  • Respond to requests for cross channel data and insights from partner teams in a timely manner

  
  Required Qualifications:

  • 10+ years of data science experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Master's degree or higher in a quantitative discipline such as mathematics, statistics, engineering, physics, economics, or computer science

  Desired Qualifications:

  • Knowledge of or prior experience in banking and/or operations strategy or related areas
  • Knowledge of or prior experience of data solutions and the use of next generation tools (e.g. AI models)
  • Knowledge of or prior experience with data tools like Teradata, SQL Server; experience with SQL, SAS or other data management programming languages

  Job Expectations:

  • Ability to travel up to 10%
  • This position offers a hybrid work schedule

  Locations:

  • 333 Market Street, San Francisco, CA
  • 150 E 42nd Street, New York, NY
  • 11601 N Black Canyon Hwy – Phoenix, AZ
  • 1305 W W T Harris Blvd – Charlotte, NC
  • 18190 N Dallas Pkwy - Dallas, TX
  • 800 S Jordan Creek Pkwy – West Des Moines, IA
  • 400 Highway 169 S – Minneapolis, MN

  **Pay Range:

  San Francisco, California - Pay Range: $173,300 - $359,900 Annually USD

  New York, New York - Pay Range: $173,300 - $359,900 Annually USD

  **Salary range is determined by the location of the job

  Pay Range

  $173,300.00 - $359,900.00

  Benefits

  Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

  • 401(k) Plan
  • Paid Time Off
  • Parental Leave
  • Critical Caregiving Leave
  • Discounts and Savings
  • Health Benefits
  • Commuter Benefits
  • Tuition Reimbursement
  • Scholarships for dependent children
  • Adoption Reimbursement

  We Value Diversity

  At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

  Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

  Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

  Drug and Alcohol Policy

  Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

• About the company

  Wells Fargo & Company is an American multinational financial services company with corporate headquarters in San Francisco.

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