About The Role

Blackbaud is seeking a Product Manager, Principal for Innovation to lead our efforts to enable and harness innovations to accelerate our capabilities, differentiation and growth. Reporting into the Director, Product Management –Innovation this role is a fantastic opportunity for a leader with a unique passion for developing new ways to innovation within Blackbaud and an understanding of how to cultivate a vibrant and productive Developer Community.

What You'll Be Doing

• Rapidly scaling our ability to proactively and successfully harness Innovation to strengthen our products, innovation perception and win/retention rates
• Dramatically increasing the size and impact of Blackbaud’s developer community, both for our customers and for Blackbaud
• Evangelizing the story of our internal and external innovation efforts to create a compelling innovation halo around the Blackbaud brand
• Partnering with Product Management, Social Good Start-Up Program leaders and other key stakeholders to develop and execute a strategy to accelerate the growth of the developer and global start-up community in a way that will increase the business and customer impact of existing External Innovation programs, including Marketplace and the Blackbaud Social Good Start-Up program. This includes:
  • Establishing a plan and business case for further investment to increase the impact – strategically, financially, culturally and from a perception perspective – of the developer community
  • Collecting and evangelizing the needs of developers to internal Blackbaud teams and partners to ensure an open ecosystem and the APIs necessary to drive continued External Innovation.

• Developing marketing and awareness campaigns specific to Innovation and its solutions/partners, including:
  • Establishing and evangelizing a compelling, consistent Innovation narrative that strengthens Blackbaud brand awareness/favorability among key audiences.
  • Coordinate Go To Market campaigns for Blackbaud and partners that drive interest and leads to Sales
  • Create and actively evangelize a growing library of proof points of External Innovation at Blackbaud
  • Audit current and planned activities – both internal and external – to identify a pipeline of content for an ongoing innovation drumbeat
  • Establish and execute approach to measuring and reporting on Blackbaud innovation perception on ongoing basis

• Working closely with key stakeholders, inclusive of individual product leaders, to identify and align on top priorities to leverage Innovation to advance their strategies and business results. This includes successfully bringing product-driven External Innovations to market.
• Develop and align key stakeholders and oversee execution of multi-touchpoint, entrepreneurial plan to improve Blackbaud innovation perception, internally and externally

What We'll Want You To Have

• 8+ years of Product Management related experience.
• Hands-on experience with core Blackbaud solutions and integration capabilities (e.g. APIs) is highly preferred
• Proven track record in successfully leading cross-functional teams in the conceptualization, development and operational scaling of traditional and new partnership approaches.
• Outstanding ability to rapidly assess, prioritize and secure a wide variety of potential partners across multiple categories.
• Easily able to successfully manage multiple, highly disparate partners and initiatives at once.
• Understanding of strategies and approaches to accelerating growth and impact of ecosystem/developer/start-up engagement programs.
• Someone with a relentless passion for making things happen rapidly – and in the right way.
• Executive level strategy, communication, and presentation skills are required. Must be highly organized, detail oriented, patient, customer oriented, analytical, strategic, mature, have a global mind-set, and knowledge of foreign protocol and industry.
• Ability to prioritize company objectives and meet aggressive deadlines; outstanding team leadership, team development and communication skills.
• Excellent presentation and communication skills, and willingness to travel as required as well as attend virtual meetings in North America, UK, Canada and Australia time zones.
• Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience.

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Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

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Benefits Include:

• Medical, dental, and vision insurance

• Remote-first workforce

• 401(k) program with employer match

• Flexible paid time off

• Generous Parental Leave

• Volunteer for vacation

• Opportunities to connect to build community and belonging

• Pet insurance, legal and identity protection

• Tuition reimbursement program