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Principal UX Researcher/Design Strategist (Mobile Ethnographer - Contract)
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Job Description
- Req#: 8212264002
Employer Industry: Home Services
Why consider this job opportunity:
- Hourly rate between $80.00 and $100.00
- Temporary remote position with flexible part-time or full-time work options
- Opportunity to lead and influence product and service strategy for a leading marketplace
- Collaborative environment with a focus on innovative solutions and user-centered design
- Chance to work with a multidisciplinary UX team dedicated to redefining home services
What to Expect (Job Responsibilities):
- Conduct and oversee mobile ethnographic research using a mix of qualitative methods to explore user behaviors and attitudes
- Deeply understand user needs, behaviors, and motivations of homeowners to inform product and strategy decisions
- Champion and teach ethnographic research methods to the broader UX Research team
- Synthesize research findings into actionable insights that align with strategy initiatives
- Collaborate with cross-functional teams to ensure research supports business objectives and customer needs
What is Required (Qualifications):
- Minimum of 12 years of relevant experience with a proven ability to lead strategic research engagements
- Experience designing, launching, and managing multi-phase qualitative studies including longitudinal diary studies and in-person ethnography
- Ability to translate complex qualitative datasets into meaningful insights about user behaviors and pain points
- Strong storytelling skills to present evidence-based narratives that influence roadmap decisions
- Prior experience in a two-sided marketplace, such as home services or e-commerce, is highly preferred
How to Stand Out (Preferred Qualifications):
- Experience working in fast-paced, business-focused environments
- Familiarity with high ambiguity and collaboration with business and strategy partners
#HomeServices #UXResearch #DesignStrategy #RemoteWork #CareerOpportunity
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