Privacy Analyst

Job Posting #: 926943
Site: Toronto General Hospital
Department: Privacy Office
Reports to: Manager, Privacy Operations
Hours: 37.5 hours a week
Salary: $69,974 - $81,218 annually
Status: Permanent Full-Time
Posted Date: November 30, 2023
Closing Date: December 29, 2023

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Position Summary

The Privacy Office is committed to protecting the privacy of patients’ personal health information and promoting a culture of privacy. As a member of the privacy team, the Analyst supports the Privacy Office in ensuring organizational compliance with relevant privacy legislation, specifically the Health Information Custodian and Health Information Network Provider requirements of the Personal Health Information Protection Act. The Analyst enhances UHN’s credibility and engenders trust in UHN’s services from a privacy perspective.

Duties

• Identify, develop, recommend and/or implements business processes that maintain or improve organizational privacy compliance, while meeting functional requirements and maintaining business continuity
• Works closely with Health Records, Data Security, Legal Affairs, UHN Digital, Patient Relations and clinical/business teams to ensure that policies and practices remain compliant and to address emerging issues
• Identifies projects requiring greater technical expertise for informal or formal
• Supports the communication of significant findings to management
• Audits programs, systems and applications regularly and produces audit reports for individuals and organizations to whom UHN is legally obligated to do so
• Identifies areas where modified policies or procedures are required to maintain compliance, would provide significant benefit, or would place the hospital at the forefront of the field
• Provides briefing notes for decision-making
• Supports policy and procedure changes
• Supports the Privacy Officer to benchmark, create, implement and evaluate the training plan
• Prepares communications & training materials and conducts training sessions

  (e.g. new employee orientation, training refresh, in-services)

  • Maintains intranet/internet pages
  • Supports the tracking, investigation and resolution of privacy complaints and incidents
  • Intakes patient privacy inquiries, complaints, requests for corrections, requests for lockboxes, (and some) requests for access in a timely manner and with appropriate sensitivity and good judgment
  • Provides technical expertise and responds to inquiries and requests for information on privacy-related organizational practices from internal and external stakeholders
  • Supports the implementation of major operational changes
  • Maintains and organizes documentation required for incident management, patient responses, compliance statuses
  • Compiles annual and ad hoc reports on compliance status and office activities
  • Reviews new or revised government healthcare laws and regulations pertaining to privacy
  • Works in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies and contraventions of the Act, in a timely manner

    Qualifications

    • 1 – 2 years of experience with business process and systems analysis and problem resolution
    • Practical working knowledge of privacy and security regulations trends and issues

      Why join UHN?

      In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

      • Competitive offer packages
      • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
      • Close access to Transit and UHN shuttle service
      • A flexible work environment
      • Opportunities for development and promotions within a large organization
      • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

        Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

        Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

        UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known in advance. Any information received related to an accommodation will be addressed confidentially.

        University Health Network thanks all applicants, however, only those selected for an interview will be contacted.