NHS
Private Patient Clinic Co-Ordinator
This job is now closed
Job Description
- Req#: C9177-25-0010?language=en&page=533&sort=publicationDateDesc
- Typing qualifications to RSA II or equivalent experience
- Good general standard of literacy and numeracy
- Knowledge of medical terminology/AMSPAR qualification
- Previous digital/audio typing experience
- Previous secretarial experience
- Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
- Working knowledge and experience of using appointment booking systems
- Previous digital/audio typing experience
- Working knowledge and experience of using NHS systems
- Excellent verbal and written communication skills
- Ability to work to tight deadlines and maintain concentration in a pressurised working environment
- Demonstrate good organisational skills
- Ability to work on own initiative, prioritise work and consistently meet deadlines
- Customer care skills including diplomacy and sensitivity
- Typing qualifications to RSA II or equivalent experience
- Good general standard of literacy and numeracy
- Knowledge of medical terminology/AMSPAR qualification
- Previous digital/audio typing experience
- Previous secretarial experience
- Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
- Working knowledge and experience of using appointment booking systems
- Previous digital/audio typing experience
- Working knowledge and experience of using NHS systems
- Excellent verbal and written communication skills
- Ability to work to tight deadlines and maintain concentration in a pressurised working environment
- Demonstrate good organisational skills
- Ability to work on own initiative, prioritise work and consistently meet deadlines
- Customer care skills including diplomacy and sensitivity
Job summary
We have an exciting opportunity for a Band 3 Clinic Co-Ordinator to join our Private Patient Services Team, in the East Point Consulting Rooms at the James Paget Hospital.
Main duties of the job
The Co-Ordinator role is a highly diverse, demanding but rewarding role, working as part of a friendly, dynamic team. It is essential that the successful applicant has proven medical secretarial experience, the ability to type to a high standard and the desire to develop and learn new skills and competencies.
You must also have excellent communication skills and the ability to work under pressure.
The successful candidate will have the confidence and enthusiasm to take on the challenges of this role and experience to manage a high workload. Applicants must be organised, have the ability to work under their own initiative and be able to prioritise a competing workload.
About us
The James Paget University Hospital is a vibrant university hospital providing the best possible care to the people of east Norfolk and north Suffolk.
Situated between two popular holiday destinations, and with a steadily increasing local population of over 230,000, the JPUH is the largest local employer in the area with over 3000 staff.
Our priority is ensuring that patients always come first and remain at the heart of everything we do. We focus on high quality, safe and compassionate care, supporting our growing elderly population and developing closer links with our health, social and educational partners. Listening to patients and carers so that we understand what matters, what works well and what we need to do to improve is also very important to us.
We pride ourselves on our safety levels and are active in clinical research and play an important role in the teaching and training of a wide range of health professionals.
Date posted
08 January 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
177-ELEC-6763720-A
Job locations
James Paget University Hospital
Lowestoft Road
Great Yarmouth
NR31 6LA
Job descriptionJob description
Job responsibilities
The successful candidate will be responsible for booking and scheduling clinics and patient appointments, typing clinic letters, dealing with telephone queries, dealing with incoming post, updating the Healthcode appointment system, face to face communication with patients and consultants on a daily basis and taking payments.
Flexible working may be required in order to meet the needs of the service.
If you are interested in applying for this role, please see Job Description and Person Specification for further details.
Job responsibilities
The successful candidate will be responsible for booking and scheduling clinics and patient appointments, typing clinic letters, dealing with telephone queries, dealing with incoming post, updating the Healthcode appointment system, face to face communication with patients and consultants on a daily basis and taking payments.
Flexible working may be required in order to meet the needs of the service.
If you are interested in applying for this role, please see Job Description and Person Specification for further details.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Skills
Essential
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Skills
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
James Paget University Hospitals NHS Foundation Trust
Address
James Paget University Hospital
Lowestoft Road
Great Yarmouth
NR31 6LA
Employer's website
https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)
Employer details
Employer name
James Paget University Hospitals NHS Foundation Trust
Address
James Paget University Hospital
Lowestoft Road
Great Yarmouth
NR31 6LA
Employer's website
https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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