• Job Description

  Req#: 100216
  Employer Industry: Healthcare Services
  
  Why consider this job opportunity:
  - Opportunity for flexible PRN (as needed) remote work
  - Comprehensive benefits package available from the first day of the month after hire
  - Annual 4% automatic retirement contribution and 401(k) plan with employer match
  - Tuition assistance and access to professional development resources
  - Chance to work with one of the largest nonprofit healthcare organizations in the U.S.
  - Supportive work environment that values patient care and community service
  
  What to Expect (Job Responsibilities):
  - Handle a high volume of inbound and outbound customer contacts via calls, emails, and chat
  - Provide exceptional customer service while managing inquiries within established performance standards
  - Maintain accurate data entry, coding, and documentation of all interactions
  - Support hospital marketing efforts through referrals and event registration
  - Communicate professionally and respectfully with patients, providers, and staff
  
  What is Required (Qualifications):
  - High School Diploma or GED
  - No prior experience required
  - Must be able to work Saturdays as needed
  - Strong customer service skills and ability to manage a high volume of contacts
  - Commitment to maintaining patient privacy and security as outlined by HIPAA
  
  How to Stand Out (Preferred Qualifications):
  - Experience in a customer service role, especially within healthcare
  - Familiarity with healthcare systems and patient navigation
  - Knowledge of MyChart or similar patient portal systems
  - Bilingual skills to assist a diverse patient population
  
  #HealthcareJobs #CustomerService #RemoteWork #HealthcareCareers #PatientCare
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

  BJC HealthCare is one of the largest nonprofit health-care organizations in the United States, and is focused on delivering services to residents primarily in the greater St. Louis, southern Illinois and mid-Missouri regions. BJC HealthCare is consistently recognized as Top Places to Work in St. Louis. We specialize in inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice, and more.

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