• Job Description

  Req#: 51597893

  Primary City/State:

  Loveland, Colorado

  Department Name:

  CVI-Cardiology Clinic

  Work Shift:

  Day

  Job Category:

  Administrative Services

  Estimated Pay Range:

  $17.93 - $26.89 / hour, based on location, education, & experience.

  In accordance with State Pay Transparency Rules.

  Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

  As a Scheduler with Banner's CardioVascular Institute you will be responsible for getting patients scheduled for their procedures. Tasks include assisting team with incoming scheduling calls, reviewing patient history for appropriate scheduling, reviewing provider requests, verifying patient insurance for authorization if needed, providing pre procedure education, answering patient questions regarding their appointments, as well as other aspects of care as needed. This position will work closely with clinic leadership, clinical, and clerical teams to ensure quality patient experiences and efficient workflows. This team member is important to our goal of creating a positive experience, therefore, we are looking for someone who has a positive attitude and is ready to help our patients on their healthcare journeys.

  Location(s): Banner's CardioVascular Institute in Loveland (1900 N Boise, Suite 200). Possible coverage assistance required at our Greeley Clinic (1800 15th St, Suite 310) based on staffing needs.

  Schedule: Monday-Friday 8:30-5pm

  Here at Banner, our employees embody our goals and our culture. You will be a part of our goal to make sure each patient and employee is treated with kindness, respect, and professionalism. We strive every day to make Health Care Easier so that Life can Be Better!

  At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

  POSITION SUMMARY
  This position is located in a medical clinic or physician's practice and coordinates the scheduling of appointments for physicians in the practice or surgical procedures, diagnostic tests, physical therapy, pain management, and other special tests as directed by physicians. This position is also responsible for obtaining necessary authorizations, pre-certifications and/or referrals.
  
  CORE FUNCTIONS
  1. Provides customer service for patients, families, hospital scheduling departments, and other physician's offices. Acts as a resource to resolve room availability conflicts.
  
  2. Receives physician's orders and completes patient registration. Obtains necessary authorizations, pre-certifications and/or referrals. Works closely with the billing department to ensure accurate coding for all charges.
  
  3. Schedules and re-schedules patients as necessary. Confirms patient's appointments for the following days and informs patients of physician's orders or special instructions prior to appointment or procedure.
  
  4. Answers incoming calls, which may include screening calls, taking messages and providing information to patients, physicians, providers, hospitals and staff. Documents correspondence in the patient's medical record. Updates demographic and insurance information in the practice management system.
  
  5. Assists physicians in examination room when required. Assists front office in answering phones, scheduling appointments, taking messages, prescription refills, locating information and other related duties when necessary.
  
  6. May have supervisory accountability and/or provide direction to support staff.
  
  7. This position has the responsibility of assuring efficient scheduling and workflow of the operation while maintaining outstanding customer relations. Interacts with patients, physicians, third party payers, vendors, registration and central scheduling staff, medical records, billing, and clinical staff.
  
  MINIMUM QUALIFICATIONS
  
  High school diploma/GED or equivalent working knowledge.
  
  The position requires skills normally gained with 2 years of scheduling experience in a physician's office or hospital. Medical terminology may be required for some assignments. Must possess excellent communication, organizational and problem-solving skills.
  
  Must be proficient with commonly used office software and have the ability to use software typically used for medical practice management and scheduling.
  
  PREFERRED QUALIFICATIONS

  
  Knowledge of ICD-9, CPT, and HCPCS coding is strongly preferred. Sound working knowledge of various types of insurance plans and/or worker's compensation preferred. Bi-lingual in Spanish may be preferred for some assignments.
  
  Additional related education and/or experience preferred.

  Anticipated Closing Window (actual close date may be sooner):

  2025-09-19

  EEO Statement:

  EEO/Female/Minority/Disability/Veterans

  Our organization supports a drug-free work environment.

  Privacy Policy:

  Privacy Policy

• About the company

  Banner Health is a non-profit health system in the United States, based in Phoenix, Arizona.

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