• Job Description

  Req#: BFS044911

  Ready to shape the future of work?
  At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
  
  If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
  
  Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

  We are inviting applications for the role of Process Associate, Transactions

  In this role, you will be responsible for pre-sales analytics services and data strategy articulation role for BFS business. You will function as a SPOC for sales pursuit and liaise with service lines and delivery to ensure proper solution design, cost and fitment to the portfolio as well as to the sales strategy.

  You will work with sales to develop a winning strategy, develop it with the service line, then present for internal approval and customer acceptance.

  Your role will function as an overlay of existing technical and domain experts and bring value through disciplined sales pursuit and solution management skills.

  You will be expected to be focused on BFS industry’s realities and pain points and know how to solve these using analytics and technology.

  Responsibilities

  • To be able to work well on Commercial & Equipment Finance requests sent by the channels
  • To be quick and detailed in interpreting the request of the customer
  • Work well in the current frame of things & have the ability to escalate when required
  • Should have a customer focused approach & should be able to problem solve.
  • Good Interpersonal skills required
  • Quick Learner, Energetic & Self Starter

  Qualifications we seek in you!

  Minimum qualifications

  • B.Com

  Preferred qualifications

  • Good English Comprehension Skills
  • Excellent Email Writing Skills
  • Good Attention to Detail
  • Good analytical skills
  • Comprehend the issue & should be a problem solver
  • Relationship management ability with internal customers
  • High customer service orientation
  • Great teammate
  • Able to work under pressure
  • Ability to respond to stretch situations of volume spikes as and when the need arises

  Why join Genpact?
  • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
  • Make an impact – Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
  • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
  Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
  Let’s build tomorrow together.
  
  Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

  Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

• About the company

  Genpact is an American professional services firm headquartered in New York City, New York.

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