First Citizens Bank
Process Improvement Consultant (Remote)
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Job Description
- Req#: 28480
Employer Industry: Financial Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Flexible remote work options available
- Engage in impactful projects that enhance client experience and operational efficiency
- Collaborate with executive leadership on significant process improvement initiatives
- Comprehensive benefits package designed to meet the needs of associates
What to Expect (Job Responsibilities):
- Partner with executive leadership to identify and implement Lean Six Sigma projects aimed at reducing costs and improving client satisfaction
- Lead consultative projects with major impact across the enterprise, managing all aspects of project life cycles
- Collaborate with project teams to ensure effective communication and training for successful project execution
- Develop a strong understanding of business processes to provide accurate guidance and support to leadership and project teams
- Review documentation and performance metrics to identify areas of improvement and drive continuous process enhancements
What is Required (Qualifications):
- Bachelor’s Degree and 6 years of experience in process improvement, consulting, or product development OR High School Diploma or GED and 10 years of experience in process improvement, consulting, or product development
- Strong understanding of Lean Six Sigma methodologies and change management practices
- Proven experience in risk and control identification and partnering with risk management
- Ability to apply structured problem-solving methodologies, such as Lean Six Sigma and Value Stream Mapping
- Familiarity with ARIS BPMN Software or other BPMN Software
How to Stand Out (Preferred Qualifications):
- Experience in process improvement, consulting, and process modeling at a large financial institution
- Certified Six Sigma Green Belt or a comparable certification
- Strong analytical and problem-solving skills
- Excellent communication and collaboration abilities
- Experience in developing business cases for process improvement initiatives
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
First Citizens commercial banking helps you find solutions, services and products that fit your commercial business needs.
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