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Process Improvement Engineer

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

WWT was founded in 1990 in St. Louis, Missouri. We employ more than 10,000 people globally and closed nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to have been included on the FORTUNE "100 Best Places to Work For®" list 12 years in a row!

Want to work with highly motivated individuals on high-performance teams? Join WWT today! We are looking for a Process Improvement Engineer to support our team located in Edwardsville, IL.

JOB SUMMARY: The role of the Process Improvement Engineer is to successfully lead and deliver process improvement outcomes within the supply chain organization in both physical and digital processes. The position is part of the Process Improvement team within the Supply Chain organization. Process Improvement Engineers lead the delivery of critical outcomes that help ensure operational scaling while reducing risk and ensuring 100% customer delight. The position reports to the Manager of Process Improvement and will have no direct reports. This position has the ability to perform in a fast-paced environment, working on multiple initiatives at once. They have the ability to make data driven decisions quickly, adjust work as priorities change, and communicate effectively to stakeholders within the organization.

JOB RESPONSIBILITIES:

• Builds cross-functional teams, gain buy-in and alignment, provide solutions, and drive measurable improvement initiatives with stakeholders.
• Uses problem solving methodologies (ie: RCA, 5-why, fish-bone diagrams, etc.) to assess and create improvement plans, focused on fixing issues at the source
• Assesses bottlenecks and implements improvements in work processes to streamline and simplify workflow and achieve needed outcomes; implements effective control measures.
• Conducts a deep review of data and issues to quickly reveal the root cause of the problem.
• Devises methods for collecting data, performing complex data analyses, and delivering data and reporting to drive business outcomes.
• Communicates effectively at various levels within the organization. Assists team members in the creation of technical communication materials (e.g., policies & procedures, guidelines, presentations, visuals, messages).
• Demonstrates the ability to challenge the status quo and encourage break through thinking for improvement implementation. Able to identify or detect patterns that are not inherently obvious.
• Project management: Effectively breaks down complex projects into milestones, risks, and other appropriate groups to recommend and execute interim and long-term solutions to complex problems.
• Teaches and mentors others in the use of Lean tools and practices at various levels in the organization.

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JOB QUALIFICATIONS:

• Bachelor's Degree within Engineering, Operations Management, Supply Chain Management, or a related field.
• Minimum of 5 years of experience in process improvement, supply chain management, project management, or operations management.
• Demonstrates a continuous improvement mindset and ensures accuracy and quality of delivery
• Lead at least two (2) successful transformational experiences where Lean principles (i.e. 5S, CIP, Kaizen, Value Stream Mapping, etc.) were utilized as part of the change.
• Demonstrated change management skills and experience.
• Proven success designing and achieving metrics (examples: reducing supply chain costs, improving throughput, quality, inventory turns, and reducing cycle times and rework).
• Ability to use quality tools such as surveys, gap analysis, pareto analysis, fish-bone diagrams, 5-Why, SIPOC, VSM, and process mapping for fact-based decision making.
• Familiar with various systems and tools such as Word, Excel, PowerPoint, Visio, Smartsheet, Visio, Tableau, project management tools, Kanban boards, exception and workflow automation platforms, and other data and analytics tools.
• Ability to work independently in a professional manner with minimum supervision, managing several projects at one time and meeting deadlines.

Preferred Certifications:

• Lean Six Sigma
• PMP
• CSCP
• APICS CPIM
• CCMP

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness Program
• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Visit our company web page at www.wwt.com for more information.

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities