• Job Description

  Req#: 3043851
  Your job responsibilities as a Process Expert would include:
  • Proactively monitor internal and external data sources to identify, investigate and action potentially unsafe products before our customers are harmed.
  • Serve as designated specialist within the Regulatory, Intelligence, Safety and Compliance (RISC) area, acting as a point of contact and process expert for other colleagues.
  • Coordinate and implement all areas of the RISC Program in collaboration with the Program Team.
  • Work with Amazon’s Compliance team to execute strategy, seek automation opportunities and leverage technologies.
  • Communicate professionally with internal and external partners (operations, technical and program teams) throughout the RISC process.
  • Partner with key stakeholders to define, identify and influence the development of new initiatives within the RISC Compliance Program.
  • Create best practices by putting forth improvement ideas.
  • Work with Amazon’s internal technology teams to support the development of creative and best-in-class business processes that can scale up.
  • Leverage data to continuously improve Product Compliance at Amazon.
  
  Key Performance Areas:
  • Support in design, implementation, and tracking RISC’s compliance program path.
  • Management of quality standards of the processes.
  • Mentor and guide Quality lead / Process Expert and global operational teams to manage quality, improve process efficiency and minimize variation, conceptualize, design and deliver training to the team.
  • Own and deliver RISC performance metrics.
  - Bachelor's degree education;
  - Advanced proficiency in written Thai;
  - Intermediate Proficient in English reading and writing;Basic skills/qualification:
  
  • MS Excel and SQL proficiency is an advantage.
  • Demonstrated collaborative skills and ability to work well within a team, including adherence to core values and dynamic corporate culture.
  • Indirectly coordinated and collaborate with other teams and internal and external stakeholders for at least 1 year.
  
  Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• About the company

  Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft, and Facebook. The company has been referred to as "one of the most influential economic and cultural forces in the world", as well as the world's most valuable brand.

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