J.P. Morgan
Product Delivery Manager
This job is now closed
Job Description
- Req#: 210440693
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Expert in navigating across a broad organizational landscape with multiple constituents including vendor and supplier relations form a tech stack perspective
- Intimate knowledge in the Service Now platform, its modules as well as process engineering on the platform to support a complex multi organizations and services
- End-to-End process visioning through to execution of our new firm wide live help service for employees
- Proficient knowledge of the product development life cycle, design, and data analytics
- Ability to lead functional documentation of all projects
- Effectively communicate with internal teams and external clients to deliver functional requirements
- Previous experience conducting impact analysis of proposed solutions to identify potential implications and conflicts
As a Product Delivery Manager in Corporate, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
About the company
J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients' interests first.
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