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Job Description
- Req#: R-138710
Strong background in UX design methods, such as Requirements gathering and Data Analysis , as well as experience creating Journey Maps , User Flows, IA and l ow-fi prototypes
Competent in UI/Visual design and experience working with f ront-end design frameworks, delivering pixel perfect designs when needed and following Aviva’s brand guidelines
Able to lead a User Centred D esign project from discovery to delivery and can demonstrate key stakeholder management skills needed for an efficient and effective delivery
Experience in designing digital-first help for customers across multiple channels and touchpoints, including designing for chatbot
Confident presenting project work to stakeholders and challenging existing mindsets , helping product and business peers with strategy to implement over time and achieve the best customer outcomes
Salary circa £65,000 depending on location, skills, experience, and qualifications)
Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Aviva’s.
Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
Brilliantly supportive policies including parental and carer’s leave
Flexible benefits to suit you, including sustainability options such as cycle to work
Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
We take your wellbeing seriously with lots of support and tools
Product Designer (UX/UI)
Salary c irca £6 5 ,000
12 -month fixed term contract
This is a great role for someone who is always looking at data and insights to get closer to the customer and to inform your design decisions and shape product strategy.
A bit about the job:
We need a Product Designer to join the User Centred Design team for a 12 -month fixed term contract . The User Centred Design team defines how our customers, partners and employees interact with our products and services. As a Product Designer you will ensure that our digital products not only address customer needs, but also align to business objectives .We’d love to hear from you if you have experience in shaping digital help for customers across multiple channels and touchpoints in a complex digital environment. Experience designing for chatbot is desired as well as demonstrable experience of triaging customer queries for swift resolution.
Skills and experience we’re looking for:
What you’ll get for this role:
Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
Aviva is for everyone:
We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.
Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here
We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.
We’d love it if you could submit your application online. If you require an alternative method of applying, please give Lacey Lane Mckoy a call on 07385425912 or send an email to lacey.lane-mckoy@aviva.comAbout the company
We’re here to protect our 33 million customers from life’s unexpected twists and turns – freeing them from fear of uncertainty. We are one of only a few insurance companies in the world that can provide customers with life, general and health insurance, and asset management in one place – a composite insurer. And we have a unique competitive advantage. Whether we’re protecting them from everyday risks or helping them to save for the future, we put customers at the heart of all we do – creating a bright and sustainable future for our customers, employees and our communities.
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