• Job Description

  Req#: si727
  About Singer
  We are passionate about creating some of the most awesome automobiles in the world. Founded in California in 2009, Singer Vehicle Design is a luxury brand with a global clientele and operations in the US, the UK, and Switzerland. Our mission is described simply as: "A Relentless Pursuit of Excellence.” The company has become renowned for its collaboration with owners of the air-cooled Porsche 911 in pursuit of bespoke restorations.
  Product Experience Intern - Summer 2024
  
  
  

  Position Summary

  Under direct supervision, an Internship with the Product Experience Team, part of the Commercial Operations Department is designed to provide students with a working knowledge of the automotive industry by working side-by-side with our talented team while contributing to meaningful projects in a manner that demonstrates, “Everything is Important.”
  
  The Singer Vehicle Design Commercial Operations Department is responsible for ensuring that customers receive a best-in-class client journey from first engagement through delivery. The Commercial Operations Intern is responsible for the assistance of operational processes, dataflows, and content designed to elevate the Singer Vehicle Design brand and ensure every point of contact is an excellent interaction. The Commercial Operations Intern will collaborate on projects with teams including Product Experience & Aftersales, Sales & Client Experience, and Specification & Design.
  
  The internship will run from May 20, 2024 - August 12, 2024 in Torrance, California (not remote).
  
  Internship applications will be open from February 1, 2024 - March 1, 2024 or until all openings are filled.
  

  Essential Functions

  • Apply research to the planning, design, and development of our donor program
  • Design client facing sales documentation templates
  • Study and understand past donor sales and purchases to aid in future plans and strategies
  • Capture, organize, and compile data between donor car databases
  • Convert physical records to departmental digital platforms
  • Help facilitate sale preparations for donor cars
  • Assist in the preparation of finished restorations for client delivery
  • Develop metrics that provide data for service and aftersales P&L
  • Help in the preparation of administrative reports
  • Identify methods of efficiently keeping clients updated on the status of their car through the service experience
  • Plan, execute and initiate process improvements
  • Evaluate and help reimagine existing processes
  • Identify indicators for future improvement opportunities
  • Create process materials; work instructions, basic training, etc.
  • Perform other tasks as assigned by internship managers
  • Performs other duties as assigned

  
  Qualifications:
  Required Education and/or Experience

  • Strong interest in the automotive world
  • Willingness to ask questions, take initiative, and be resourceful
  • Emerging partnership and collaboration skills and the ability to learn from and share knowledge with co-workers in a rapidly moving environment
  • Emerging leadership skills
  • Ability to deliver new and creative solutions to sophisticated problems
  • Accuracy, thoroughness, and timeliness

  Preferred Education and/or Experience

  • Currently enrolled in an accredited BS or MS degree program, and majoring in Business Management, Finance, Marketing, Communications, or related field
  • Excellent written and verbal communication skills with the ability to distill sophisticated subjects to a wider audience
  • Team oriented, strong ability to multi-task and work in a fast-paced environment and to multiple deadlines
  • Proficient in working with SQL, Excel, Tableau or similar data analysis software
  • Proficient in Salesforce, other CRM systems
  • Experience with Adobe Creative Suite, Including Photoshop, and InDesign

  Skills/Abilities and Attributes

  • Strong analytical, project management, computer, communication, and writing skills (typing, spelling, grammar)
  • Team oriented, with a strong ability to multi-task and work in a fast-paced environment to meet multiple deadlines
  • Ability to creatively overhaul and re-design any project or workflow to optimize comprehension, while meeting requirements
  • Ability to communicate and collaborate with diverse co-workers and personalities in sales, engineering, production, and management; ability to have insight into their changing needs
  • Excellent communicator, both written and verbal; ability to express ideas clearly and actively listen to others
  • Excellent time management with an ability to balance multiple projects and timelines
  • Strong organizational, problem-solving, and collaborative skills with the ability to prioritize efficiently and effectively within and across departments
  • Positive attitude and strong work ethic

  Physical Demands/Work Environment

  • Must be able to work in a seated position for extended periods
  • Must be able to use fingers, hands, and arms at computer keyboard for extended periods
  • Must have ability to speak clearly and distinctly and hear and be heard and understood in person, by telephone and email
  • Must be able to wear and preform work responsibilities while wearing appropriate PPE in the production environment

  Compensation

  The starting pay for this position is $20.00 per hour. Actual compensation will be determined by skills, experience, and relevant education or training.

  
  Benefits
  Singer employees enjoy generous paid time off, low-cost health insurance, a 401(k) plan with a company match, life and AD&D insurance, long-term and short-term disability, Snap-On tools for our techs, and continuous opportunities for learning and advancement within the company.

  Equal Employment Opportunity
  We are committed to building a team that includes individuals from different cultural backgrounds, ethnicities, genders, ages, sexual orientation, and physical abilities, reflecting the diversity of the communities where we work and live.

  Department: Sales and Marketing
  This is a non-management position
  This is an internship position
  

• About the company

  Singer Vehicle Design is an American company that modifies Porsche 911s.

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