J.P. Morgan
Product Intake and Delivery Associate
This job is now closed
Job Description
- Req#: 210481232
- Maintains clear line of sight to new business initiatives and client mandates to understand and manage the pipeline of change on behalf of Payments Operations
- Partners with business stakeholders to define current processes, systems, data flows and organizational landscape, key pain points and opportunities to improve the customer experience, creates scalability and increases resiliency
- Develops hypotheses and business cases, influencing key stakeholders to support these strategic recommendations
- Works closely with Business stakeholders to define and implements target operating models to better support our clients
- Designs and delivers enhancements to existing processes and/or business applications, introduces new processes and/or toolsets, and proactively engages in process re-engineering
- Communicates regular status updates to senior management and business stakeholders
- Experience within a Corporate & Investment Bank dealing with large scale operations and transformation agendas and the direct experience in Payments
- Strong knowledge and experience of business architecture including development of Business Models and Target Operating models deployed on large scale organizations
- Proven track record of partnering with Business stakeholders to design and implement new processes, utilizing core technology and digital tools as an enabler
- Expertise in data analysis and manipulation to support hypothesis generation
- Proficiency in Excel and ability to clearly storyboard using PowerPoint
- Partnering experience well with other groups sat outside of the team’s reporting line, excellent interpersonal skills
- Ability to communicate clearly and confidently across multiple aspects of the organization at all levels
- Logical, structured approach to planning, problem solving and decision-making
- Solid awareness of controls and risk management protocols
- Self-starter with ability to manage own workload and deliverables
Are you passionate about learning new products offerings and support the operational services? Then this role is for you.
As Product Intake and delivery Associate in the Transformation, Design and Delivery team, you will be responsible for supporting the key existing products and new product offerings, such as Embedded Finance and Mobility Payment solutions. You will be focused on the simplifying and standardizing operational services, enhancing client experience and accelerating delivery of operational excellence. You will be partnered with Operations, Sales, Product, Client Service & Implementations, and Technology in developing the build out and adoption of new, e-commerce products, including Embedded Finance and Mobility Payment Solutions.
Job Responsibilities
Required qualifications, capabilities, and skills
About the company
J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients' interests first.
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