Internova

Product Integration Support Specialist


Pay$14.23 - $26.68 / hour
LocationRemote
Employment typeFull-Time

What's your preference?

Apply with job updates
  • Job Description

      Req#: 3463
      Employer Industry: Corporate Travel Services

      Why consider this job opportunity:
      - Salary range based on experience and location, with potential bonuses or incentives based on performance
      - Opportunity for career advancement within the organization
      - Work remotely with flexible hours
      - Supportive and collaborative work environment
      - Comprehensive benefits including medical and dental plans, 401k with company match, and paid parental leave

      What to Expect (Job Responsibilities):
      - Provide support for corporate online booking tools such as Concur, Certify, and Deem
      - Assist with software implementations and configurations for user and company accounts
      - Monitor Help Desk calls and emails, ensuring timely task completion and communication
      - Create and manage travel policies, rule classes, search options, and client rates
      - Present training and demonstrations in a professional manner

      What is Required (Qualifications):
      - 2-5 years of experience with Concur Travel corporate online booking software
      - Working knowledge of GDS systems, preferably Sabre
      - Exceptional customer service skills with strong written and verbal communication abilities
      - Excellent presentation skills for conducting training in various environments
      - Detail-oriented with the ability to manage multiple projects simultaneously

      How to Stand Out (Preferred Qualifications):
      - Previous travel agency experience
      - Experience as an agent in the travel industry
      - Bachelor's degree or equivalent experience
      - Ability to quickly learn and adapt to new online booking tools

      #CorporateTravel #CustomerSupport #RemoteWork #CareerGrowth #EmployeeBenefits

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      The official Twitter account for Internova Travel Group, the Undisputed Leader in Travel, with more than 50,000 travel experts worldwide.