• Job Description

  Req#: 210462752
  You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
  
  As a Product Manager in Merchant Services within Corporate & Investment Banking Business, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
  
  
  Job responsibilities
  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Partner with Technology Stakeholders to ensure agreed design approach will deliver on the client requirements and are implemented and executed against.
  • Create the requirement Epics and own its execution - Review and approve all Epics, User Stories and Test plans to ensure that the requirement is being delivered appropriately. Participate in Agile ceremonies as the product owner.
  Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • In-depth understanding of the B2B payments space and payments actors (merchants, brands, acquirers, gateways, and third-party processors)
  • Payments and merchant acquiring expertise preferred - including knowledge of servicing, acquiring, processing, or issuing domains.
  • Working knowledge of Debit and Credit Point of Sale / E-Com Authorizations , recurring payments, account verifications, returns and refund processing.
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  Preferred qualifications, capabilities, and skills
  • Exposure to working for US and EU acquiring markets preferred.
  • Exposure to Automated Clearing House (ACH) working, especially with NACHA is preferred.
  • Demonstrated prior experience working in a highly matrixed, complex organization
  
  

• About the company

  J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients'​ interests first.

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