Founded in 2007, Rethink Ed, a division of Rethink First, is an educational technology company headquartered in New York City that is transforming the way teachers and students learn, grow, develop, and succeed—in school and in life. Rethink Ed helps school districts end the struggle to create healthy, positive cultures of learning to bring out the best in administrators, teachers, students, and parents. With evidence-based learning solutions, technology-based tools and resources, and on-demand video instruction created by a team of educational and clinical experts, Rethink Ed’s four platforms (social and emotional learning for all learners; training and professional development for all staff; step-by-step behavior interventions; and educator- empowering skills curriculum) are changing the world one student, one teacher, one classroom at a time.

Rethink Ed is looking for a Product Manager who will help with the development of new and enhanced online educational product features for the RethinkEd platform. They will collaborate with other members of the product team as well as UX researchers, UI designers, engineers, content, and other stakeholders to create innovative, customer-focused products meant to enhance teacher instruction and enrich the student learning experience.

Responsibilities:

• Development and planning for new and existing features on the RethinkEd platforms.
• Conceptualize user experience from a student, educator, and administrator’s perspective and translate this into user stories.

• Utilize user research, competitive analysis, and stakeholder input to form a creative vision that provides solutions and clear customer benefit.

• Act as a mediator between the user and developers, communicating and translating user needs into new product features for the team to design and develop.

• Identify problems, suggest solutions, and clearly communicate the details required to build the product as conceptualized, including writing requirements and specifications.

• Track and document product through all stages of development.

• Conduct user acceptance testing on all development work.

• Train and communicate with other departments on use of product.

• Troubleshoot problems identified by other departments and customers.

• Present work to director of product specifications and key stakeholders and executives for review and feedback.

Qualifications:

• Bachelor’s degree in technical field and a minimum of 3 years’ experience in educational technology position.
• Proficiency in Microsoft Word & Excel.
• Excellent customer interaction and communication skills.
• Demonstrate excellent critical thinking skills
• Excellent organizational and time-management skills.
• Excited about technological advances and eager to try new tools.
• Experience with leading and facilitating successful meetings via phone, video, or in-person.
• Experience in successfully adapting communication to meet the needs of diverse technical experience levels of internal and external customers.
• Ability to accurately identify customer needs and serve as a customer advocate.
• Knowledge of K12 market preferred
• UX experience highly desirable
• Naturally creative and able to think outside of the box.
• Attend and engage in all company and team meetings.
• Aid other departments as required.
• Provide mentorship to new employees in similar roles as assigned by supervisor.

Benefits:

• Generous health, dental, & vision benefits package
• Flexible paid time off
• 9 paid company holidays + 1 floating holiday
• 401k + matching
• Parental leave

Location: Remote opportunities are only available to candidates who reside in the following states: AL, AZ, CT, FL, GA, IL, IN, KY, LA, MA, MD, MI, MO, NC, NH, NJ, NV, OH, PA, TX, VA, WA, WI

Our commitment to an inclusive workplace

RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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