At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life's best work.(sm)

This position is responsible for supporting UMR UM product development and total cost of care initiatives, reporting to the UMR Customer Solutions, Vice President Product, UM. Clinical performance is charged with effectively implementing, monitoring, and executing on programs related to driving affordability and measuring outcomes across the UMR Third Party Administration business.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities: The following duties cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

• In conjunction with project management teams, manage multiple product development projects simultaneously
• Work with matrix partners across businesses and functional groups to translate required capabilities into concrete operational processes and measurement plans
• Aligns capabilities to business strategies and translates into requirements for engineering teams
• Validate requirements with businesses and engages with target users to test and iterate on client experience to confirm desired outcome
• Produce business, research, or clinical intelligence for key stakeholders
• Distribute data to key stakeholders on a routine basis
• Support data product development initiatives
• Support financial and capital expenditures
• Maintain awareness of broad market trends, with deep understanding of relevant business and/or product strategies and related use cases
• Partner with stakeholders to enable successful prioritization, development, delivery, and adoption of capability
• Evaluate utility of reporting methods and visual representations frequently in order to most effectively communicate through data
• Create informative, actionable, and repeatable reporting that highlights relevant business trends and opportunities for improvement
• Produce monthly metrics reporting at the end of each month at necessary intervals
• Highlight operational trends to management supporting strategy for remediation if needed
• Project manage to develop and define project scope and support the strategy with evidence
• Work with others to drive the identification of the skills, duration and effort required for successful project execution

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Undergraduate degree or 4+ years of equivalent work experience
• 5+ years of experience working in a complex matrixed work environment with competing priorities
• 5+ years of solid executive communication and presentation skills with demonstrated ability to communicate ideas clearly and concisely
• 5+ years of excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
• 5+ years of ability to gain acceptance for ideas, plans, actions and then implement across organizational boundaries
• 5+ years of experience working with minimal guidance; seeks guidance on only the most complex tasks
• 2+ years of experience managing projects
• 2+ years of advanced Excel (or equivalent) experience working with reporting and data analysis

Preferred Qualifications:

• Experience working at a Third-Party Administrator
• UMR experience
• Utilization Management and/or Affordability product initiative experience
• End to End clinical to claims experience
• Experience working with Agile teams

Technical Skills:

• Excellent Microsoft Excel or similar program skills
• Microsoft Visio skills
• Solid analytical skills with the ability to organize, analyze, QA, and disseminate significant amounts of information with attention to detail
• Ability to operate independently, managing time and priorities, and meet scheduled deadlines
• Demonstrated ability to work collaboratively and influence others
• Solid analytical mindset and problem-solving skills
• Solid presentation skills

Soft Skills:

• Creative problem solver
• Excellent relationship builder who influences through persistence and tact
• Can prioritize and reprioritize competing issues, as needed
• Excellent communication, time management, problem solving, organizational, and analytical skills, and ability to balance multiple priorities
• Demonstrated ability to establish and maintain a professional working relationship with a wide variety of individuals coming from diverse backgrounds
• Experience with verbal and written correspondence with all levels of an organization
• Ability to operate independently, managing time and priorities, and meet scheduled deadlines
• Solid executive communication and presentation skills with demonstrated ability to communicate ideas clearly and concisely
• Ability to gain acceptance for ideas, plans, actions and then implement across organizational boundaries

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island or Washington residents is $85,000 to $167,300. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.