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Job Description
- Req#: 210461085
Who we are
We are not your standard bank, we are an innovation hub. We are part of the team that
launched Chase as a new bank in the UK in 2021, and are now starting on a new initiative with
big ambitions. More details will be provided during the interview but for now we can
enthusiastically say: It’s challenging, it’s high stakes, it’s fun!
Our team is at the heart of building this exciting venture, focused on developing products that
put the customer at the center. We have created a new organisation with diverse professionals
that come from a wide set of skills, backgrounds and experiences, including B2B and B2C
businesses.
Team members have broad autonomy to collaborate and work in a cross-functional way and we
value your opinion in every matter; so if you are a designer and you want to write Python code -
please do! Or an engineer and want to do user testing - go for it! Teams own their work
end-to-end and we have a flat organisational structure.
Our inclusive culture is hugely important to us and we are looking for intellectually curious,
compassionate people who would like to expand their skills whilst working on this new venture
for the firm. We are about bringing new products to market that solve real world problems for
real life customers, not just innovation for the sake of innovation. We are human first; we love
working with each other, and we need personal connections and in-person bonding. We find we
are happier, more motivated and more productive this way.
If this sounds like something that you would like to be a part of we'd encourage you to read on
and apply, even if the job description isn't an exact match for you, we can promise to review
your application and let you know if there is anything that might be suitable in the future!
What we’re looking for
An experienced, full stack Product Marketer based in London who will be responsible for
building and executing on a compelling go-to-market strategy for this new venture.
You will hold a deeply customer oriented voice in the product strategy, messaging and execution
of building a successful business. You’ll be working across a broad Product Marketing scope
from discovery and competitive research, through to positioning and messaging, through to
launch planning and execution.
We’re looking for a well-rounded candidate that can be strategic, challenge and influence
internal decisions in the interests of the customer, while rolling up their sleeves and not shying
away from day-to-day execution. The ideal candidate will be a self-starter, who is autonomous
and able to hit the ground running in a fast paced, dynamic environment, bringing in multiple
stakeholders to align on approach to market.
Responsibilities
● Serve as the key ‘voice of the customer’, distilling customer insights, market data and
industry trends to create an inspiring product and differentiated positioning, and inform
the development of our overall product suite and roadmap
● Work closely with a range of cross-functional team – product managers, design,
engineers, GTM, legal & compliance, and other operational functions to drive launches.
● Gain a solid grasp of a complex competitive landscape to identify gaps and opportunity
areas.
● Create compelling customer-facing collateral for the new venture, demonstrating deep
understanding of the the technical implementation and construct of our products
● Assess buying characteristics, understand the world through the lens of key decision
makers, and crisply articulate what problem we are solving today and what problem we
should solve next, in the language of our customer
● Support the pricing and commercial strategy for the overall product suite
Who you are
● An experienced full stack PMM exposure to B2B product. Experience working in the financial
services or fintech space is a plus.
● A strong written communicator. You have the ability to translate technical detail into
customer value for target audiences without getting lost in complexity
● A storyteller. You can extract signal from the noise, synthesise vast amounts of
information from myriad sources and create a compelling product narratives which are
authentic, inspiring, and differentiated
● Highly analytical. You are very comfortable working with data (both qualitative and
quantitative), and have the ability to extract thoughtful and well balanced insights
● Inquisitive. You don’t shy away from asking questions to deepen your knowledge of the
customer, market and product, ensuring the future customer is well represented.
● Organised and detail oriented. You have the ability to develop realistic and holistic
plans for complex projects and product launches
● Team player by default. You are able to easily and naturally collaborate closely with
cross-functional stakeholders to execute on your work
● Creative. You think outside the box alongside being analytical, to create marketing
campaigns which are memorableAbout the company
J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients' interests first.