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Product Operations Manager - Salesforce
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Job Description
- Req#: R0000396209
Employer Industry: Retail and Media
Why consider this job opportunity:
- Salary up to $156,000.00
- Comprehensive health benefits including medical, vision, dental, and life insurance
- 401(k) plan and employee discounts
- Paid sick leave, national holidays, and vacation time
- Opportunity for career advancement and growth within the organization
- Flexible work arrangement with options for remote or hybrid work
What to Expect (Job Responsibilities):
- Translate business needs from cross-functional stakeholders into actionable requirements for developers
- Provide operational support to end users by triaging and resolving issues in collaboration with tech and product teams
- Build business cases and ROI analyses to justify new features, tools, or process improvements
- Maintain and improve knowledgebase content and other documentation for internal self-service
- Coordinate and lead User Acceptance Testing (UAT) activities, creating test plans and logging outcomes
What is Required (Qualifications):
- Four-year degree or equivalent experience
- 4+ years of product management, product ops, or equivalent domain experience
- 5-7 years of experience with Salesforce.com required
- Minimum of 4 years’ experience as a Salesforce.com Administrator, certification required
- Proven ability to collaborate and communicate with teams across multiple business units
How to Stand Out (Preferred Qualifications):
- Experience with DocuSign, Conga, Certinia, and Copado
- Experience working in an agile environment (e.g., user stories, iterative development, scrum teams)
- Ability to influence peers and partners to find common ground and navigate competing interests
- Curiosity and passion for problem-solving
#Retail #Media #ProductManagement #Salesforce #CareerOpportunity #FlexibleWork
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