Brillio

Product Owner (Acqueon Dialer and Call Center Platform)- R01550947


PayCompetitive
LocationEdison/New Jersey
Employment typeOther

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  • Job Description

      Req#: ecb187b5-5fd4-4089-9cad-40e75f170928
      Employer Industry: Digital Technology Services

      Why consider this job opportunity:
      - Salary up to $65 per hour
      - Opportunity for career advancement and growth within the organization
      - Work remotely from anywhere
      - Join a company consistently recognized as a Great Place to Work®
      - Engage in innovative digital projects with Fortune 1000 clients
      - Contribute to meaningful digital transformation initiatives

      What to Expect (Job Responsibilities):
      - Own the product lifecycle for Acqueon-based solutions, from ideation to delivery
      - Collaborate with stakeholders, clients, and product managers to define scope and refine requirements
      - Write detailed user stories with clear acceptance criteria, technical constraints, and user personas
      - Lead Agile ceremonies including sprint planning, backlog grooming, and retrospectives
      - Act as the subject matter expert (SME) for Acqueon and related contact center technologies

      What is Required (Qualifications):
      - 7+ years of experience as a Product Owner in Agile/Scrum environments
      - 2+ years of hands-on experience with Acqueon dialer and campaign management tools
      - Strong understanding of contact center ecosystems, including Twilio, IVR, and chatbots
      - Proven ability to manage complex integrations and cross-functional teams
      - Excellent communication, stakeholder management, and presentation skills

      How to Stand Out (Preferred Qualifications):
      - Experience with tools like Jira, Confluence, and analytics platforms

      #DigitalTechnology #ProductManagement #RemoteWork #CareerOpportunity #AgileMethodology

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Brillio is a company focused on digital technologies and big data analytics headquartered in Santa Clara, California Brillio has over 2,300 employees who work in offices located in the United States, Canada, United Kingdom and India.

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