• Job Description

  Req#: 26986

  A FEW POINTS TO NOTE:

  Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

  DON'T MEET EVERY SINGLE REQUIREMENT?

  
  Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria.
  We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
  

  Benefits

  • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%

  
  • Purchase discounted BT shares

  
  • Private healthcare & dental insurance, health screening, healthcare cash plans, access to counseling services, access to physiotherapy

  
  • Season ticket loan, buy extra holidays, discounted Virgin Experience Days, financial education programs

  
  • Discounted BT/EE retail products including Broadband and BT Sport

  
  • Access to 100s of retail discounts for things like groceries, travel, fashion, entertainment

  Why this job matters

  This role supports product development processes & projects throughout BT Group, with diverse routes for your career development - in fact the previous role holder was recently promoted into a new role.

  You'll be assisting in implementation of company product strategies, product management, user experience (UX), software engineering, and analysis across multiple product lines. This means you'll be kept engaged with a variety of responsibilities, and you'll interact with cross functional teams along the way broadening your product experience. You'll be relied on to design, manage, and deliver products with the portfolio that delivers value for Enterprise markets and drives business performance.

  You'll also have the support of Product Managers or Product Specialists on development for large-scale, complex, and/or solutions - so you'll always have someone to turn to for help as you develop in the role.

  What you’ll be doing

  • Maintain catalog and product options

  
  • Manage in-life product management and development

  
  • E2E management of smaller, less complex, or well-defined product/solution

  
  • Led the development of a single-product solution

  
  • Creates the Product Requirements Document and creates the business case where capex is required

  • Leads regular governance with 3rd party suppliers, manages relevant PO’s and invoices

  • Owns delivery and reporting of product margin improvement plans

  • Executing the component parts of the product set

  • Manages the interface with Customer Experience Design, Technology designers, and digital UX designers

  • Delivers device security and wi-fi capabilities enhancing the hub ecosystem to time/cost/quality, and own associated roadmap

  
  • Track monthly product performance and ensure security and regulatory compliance

  Skills required for the job

  • You are familiar with the Microsoft Office package, particularly Excel & Powerpoint

  
  • You can take complex concepts and translate to different audiences

  • Able to use data to make & support decision making

  
  • You prioritise the customer experience and can demonstrate some commercial awareness

  
  • Taking ownership of problem solving
  

• About the company

  BT Group plc is a British multinational telecommunications holding company headquartered in London, England. It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services

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