Net Health

Product Support Representative I - Remote


PayCompetitive
LocationPittsburgh/Pennsylvania
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: PRODU002334
      Industry: Healthcare Technology Company

      Why consider this job opportunity:

      - Endless opportunities for growth and financial rewards
      - Work-from-anywhere environment and unlimited PTO
      - Welcoming and collaborative culture
      - Progressive benefits and comprehensive benefits package
      - Helping patients get better, faster, and live more fulfilling lives

      What to Expect (Job Responsibilities):

      - Analyze and resolve issues for clients using department guidelines and timeframes
      - Interact with clients to provide information and process inquiries
      - Troubleshoot client issues and escalate as necessary
      - Research required information using available resources
      - Provide support for a suite of software applications

      What is Required (Qualifications):

      - Minimum education: High School Diploma or equivalent GED
      - 0-2 years' experience in a client service or technical support role
      - Proficiency in Microsoft Office
      - Experience with common enterprise software solutions

      How to Stand Out (Preferred Qualifications):

      - Degree or equivalent in a related field
      - Experience in healthcare technology or SaaS industry
      - Knowledge of NetSuite, Salesforce, Oracle, SAP, or similar software

      #HealthcareTechnology #ClientSupport #SoftwareApplications #TechnicalSupport #CareerOpportunity

      We prioritize respecting candidate privacy and championing equal-opportunity employment. Central to our mission is partnering only with companies that echo this commitment. We strive to foster a fair, transparent, and secure hiring environment for all. Should you encounter any employer not adhering to these principles, please bring it to our attention immediately.

      Talentify isn't the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer.
  • About the company

      Specialized EHR software and services that serve the continuum of care from hospital to home. Rehab Therapy, Wound Care, Occupational Health, and Hospice.

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