Iteris
Traffic Signal Product Support [REMOTE within SoCal]
This job is now closed
Job Description
- Req#: 625
Employer Industry: Intelligent Transportation Systems
Why consider this job opportunity:
- Salary up to $93,000
- Quarterly sales commissions
- Comprehensive medical, dental, and vision coverage
- 401(k) with immediate matching and no vesting period
- Open paid-time-off (PTO) benefits
- Opportunities for in-house training and education assistance
What to Expect (Job Responsibilities):
- Deliver top-tier support alongside the sales team, assisting with pre- and post-sale services to exceed client expectations
- Provide comprehensive on-site, remote, and phone-based troubleshooting, system turn-on, and support of detection and signal-related ITS devices
- Execute installation, maintenance, and repair services for equipment under maintenance/service contracts
- Uphold high safety standards while working in and around roadways, including proficiency in the use of bucket trucks
- Foster strong client relationships by delivering professional, timely, and effective technical solutions
What is Required (Qualifications):
- IMSA Level I Certification (or the ability to obtain) required; IMSA Work Zone Safety certification highly preferred
- Minimum of five (5) years of field-based technical support experience with intersection traffic equipment
- Proven track record working with ITS equipment, whether for a manufacturer or in a municipal/contractor role
- Self-motivated, team-oriented professional with strong organizational skills and a commitment to continuous improvement
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel) is essential
How to Stand Out (Preferred Qualifications):
- IMSA Work Zone Safety certification
- Experience in high-stakes environments demonstrating exceptional service and professionalism
- Familiarity with advanced detection sensors and mobility data solutions
#IntelligentTransportation #TechnicalSupport #CareerOpportunity #CompetitivePay #RemoteWork
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Iteris Inc. is an American company based in Santa Ana, California that provides software and consulting services for smart mobility infrastructure management, including software as a service as well as managed and advisory services, and produces sensor...
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