Iteris

Traffic Signal Product Support Specialist [REMOTE within TX]


Pay$80000.00 / year
LocationAustin/Texas
Employment typeFull-Time

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  • Job Description

      Req#: 726
      Employer Industry: Intelligent Transportation Systems

      Why consider this job opportunity:
      - Salary up to $90,000, plus quarterly sales commissions
      - Comprehensive benefits package including 401(k) with immediate matching, medical, dental, and vision coverage
      - Open Paid-Time-Off (PTO) benefits for work-life balance
      - Opportunities for professional growth through in-house training programs and education assistance
      - Work with cutting-edge technology in the transportation and logistics industry
      - Flexibility to work remotely, with travel requirements of up to 50%

      What to Expect (Job Responsibilities):
      - Provide on-site and phone-based troubleshooting, system turn-on, and support for detection and signal-related ITS devices
      - Execute installation, maintenance, and repair services for equipment under maintenance/service contracts
      - Uphold high safety standards while working in and around roadways, including proficiency in the use of bucket trucks
      - Foster strong client relationships by delivering professional, timely, and effective technical solutions
      - Regularly travel to ensure optimal on-site project support

      What is Required (Qualifications):
      - IMSA Level I Certification (or the ability to obtain) is required
      - Minimum of three (3) years of field-based technical support experience with traffic signal and ITS equipment
      - Proficiency with Microsoft Office Suite (Outlook, Word, Excel) is essential
      - Proven track record working with ITS equipment in a manufacturer or municipal/contractor role
      - Must hold an acceptable driving record and be able to travel extensively

      How to Stand Out (Preferred Qualifications):
      - IMSA Work Zone Safety certification highly preferred
      - Strong organizational skills and a commitment to continuous improvement
      - Demonstrated ability to provide exceptional service and effective communication in high-stakes environments
      - Self-motivated and team-oriented professional

      #IntelligentTransportation #TechnicalSupport #CareerOpportunity #CompetitivePay #RemoteWork

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Iteris Inc. is an American company based in Santa Ana, California that provides software and consulting services for smart mobility infrastructure management, including software as a service as well as managed and advisory services, and produces sensor...

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