• Job Description

  Req#: PROFC015034

  $18.00 - $24.00 per hour

  GENERAL PURPOSE OF JOB:

  Under the direct supervision of the Store Management team, the Professional Color Advisor, known in the industry as a Color Consultant, is our go-to expert for assisting with designing color schemes and palettes for homeowners. In addition, our Professional Color Advisors are responsible for providing superior customer service.

  We only hire Interior Design graduates or students currently enrolled in a degree program, so that our customers are assured they’re receiving professional advice from someone who can speak specifically to the elements and principles of design.

  This is an in-store role with the opportunity to participate in community events and trade shows.

  ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Displays outstanding phone and email etiquette always
  • Must be professional and have a positive attitude at all times
  • Making a connection with customers and giving educated advice based on information gained from conversations with the customer
  • Attends training classes and monthly store meetings to discuss matters of improving Color Advisor department operations
  • Learn and utilize Dunn-Edwards sales aids such as: Specification Guide, Dunn-Edwards Perfect Palette Color System, computer renderings using Adobe Photoshop Software, Product Information Sheets, and Safety Data Sheets
  • Must have the ability to understand different lighting sources and how they relate to change in color
  • Develop product knowledge by utilizing corporate training tools, pamphlets and attending training classes to communicate effectively with the customer
  • Must be in-view and readily available to assist customers on the sales floor
  • Must be capable and willing of performing specifically assigned job duties at, or below current classification including: processing orders over telephone and in-person, operating cash register and carrying out paint to customer vehicle
  • Consistently participates in store maintenance and store housekeeping
  • Must be able to offer feedback to management regarding Color Advisor issues,

  customer service issues, and offer suggestions on training needs for store

  employees

  • Responsible for keeping appointment schedules and logs pertaining to in-store consultations and must inform their direct manager or supervisor of all scheduled appointments and rendering responsibilities to ensure proper coverage
  • Ability to work independently and as a team player
  • Ability to multi-task in a retail setting and meet deadlines when necessary
  • Ability to legally drive own vehicle to assigned business units and various meetings and events

  SUPERVISORY RESPONSIBILITIES:

  There are no employees who report directly to this job.

  Part of the job is training store sales associates to assist in color design, recommendations, and techniques.

  LANGUAGE/COMMUNICATION REQUIREMENTS:

  • Ability to read, write, and communicate in English is required
  • Must have excellent verbal and written communication skills
  • Must have ability to read and interpret professional publications
  • Must have ability to produce reports and business correspondence
  • Must have ability to effectively present information and respond to questions
    from individuals and groups
  • Bilingual is a plus

  EDUCATION AND/OR EXPERIENCE:

  • High school diploma or general education degree (GED) required
  • Interior Design degree or currently enrolled in a degree program is required.

  AVAILABLE BENEFITS:

  • Health insurance, dental insurance, vision insurance, vacation and holiday pay, paid sick time, 401K program that includes company match (benefits vary for part-time employees).

  This job description should not be construed to imply that the above functions are the entire standard of the position. As an employee, the individual shall follow and complete any other instructions related to duties, which may be required by a superior.

  This job description is subject to change, at which time your job responsibilities may change accordingly.

  Store and Outside Sales: Store and Outside Sales positions may have physical requirements that include, but are not limited to: (1) Lifting of items, such as sundries or containers of paint weighting from 5 to 75 pounds (2) Use of electronic equipment including, but not limited to computers, point of sale devices, communication devices (3) Driving a large delivery truck/vehicle (4) Climbing ladders (5) Walking on uneven surfaces, e.g., active construction sites (6) Interactions with customers, both face-to-face and on the telephone (7) Interaction with customers relating to color (8) Standing for long periods of time (9) Use of a respirator

  Opening shifts may start as early as 5:00 am. Closing shifts may end as late as 6:30 pm.

  Workdays vary depending on location; some are open 7 days per week.

  Dunn-Edwards is an Equal Opportunity Employer, M/F/D/V.

  fulltime

  Qualifications

  Licenses & Certifications

  Required

  Drivers License

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  Dunn-Edwards Paints, an industry leader since 1925, is one of nation’s largest manufacturers and distributors of architectural, industrial and high performance paints and paint supplies.

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