Job Description

Program Analyst

Human Services – Peel Housing Corporation

CUPE LOCAL 966

Status: 1 Regular Full-time and 1 Contract Full-time up to December 31, 2024

Salary Range: $75,319 to $89,619 per annum

Work Mode: Remote *see below for more details about this work mode.

Location: 7120 Hurontario Street, Mississauga

Hours of Work: 35 hours per week

Who we are: Peel Housing Corporation provides safe, well maintained living environments for tenants in Peel Living and Region of Peel owned properties including: 71 residential properties, two transitional housing residences and three emergency shelters. These services contribute to a positive experience for residents and enhance neighbourhoods where the buildings are located.

The Role: The Program Analyst works as a member of Peel Housing Corporation to develop and maintain divisional policies and procedures for the provision of uniform service. The Program Analyst maintains a thorough knowledge of government policies, programs and legislation, and monitors/analyzes new government initiatives.

What you will do in this role:

• Evaluates, analyzes and identifies issues regarding current policies, programs, legislation and develops recommendations for changes
• Collects, analyzes, maintains and evaluates data on social assistance needs in Peel and identifies emerging needs
• Provides information and analytical reports for divisional management
• Collaborates with other Regional staff as required (for example, for the development of training content, creation of policies and processes, for the implementation of project plans, etc)
• Collaborates with Regional staff in Purchasing, Privacy, Contracts and Legal in the development of procurements, evaluation of agencies and negotiation of legal agreements including scopes of work, amendments, extentions and payment schedules.
• Supports the staff development process as it relates to program changes
• Represents the Region on inter-governmental committees and acts as liaison with community
• Works with third parties to assess community needs, information sharing, including membership or chairing of community meetings
• Works collaboratively to maintain effective working relationships with others
• May participate in mandatory staff training to ensure staff are supported in reference to existing and/or changing policies, may review procedures and policies
• Maintains a basic understanding of other key government policy, programs and legislation relevant to Ontario Works in Peel and individuals assisted through discretionary programs
• Assists purchasing and the Legal department in the development of procurements and negotiation of legal agreements
• Identify political trends and determine policy and financial impacts to the Division
• Prepare contracts, letters of agreement with external partners
• Provides direction, interpretation of policy or other relevant information to all staff
• Ensures all policies are current and maintains up-to-date information

What the role requires:

• Minimum of a college diploma or university degree, combined with a minimum of three years work experience in the human services or policy fields; including training in research and policy analysis
• Specific knowledge of human services programs, employment programs, social services, planning, municipal government, provincial government, and community resources and services
• Interpersonal skills for effective liaison with others in a sensitive and effective manner
• Good knowledge of the Ontario Works Act, MFIPPA, working knowledge of ODSP Act and all other applicable legislation
• Sensitivity towards diversity in the Region of Peel
• Knowledge of computer applications (MS Office, Access, Visio & MS Project)
• Knowledge of housing, employment & education initiatives, labour market trends, children’s programs, public health policy, justice, mental health and addiction, municipal by law process, political trends and Human Rights/Ontarians with Disabilities act.

Skills/Abilities:

• Excellent written and verbal communication skills
• Research and analytical skills to gather and analyze data with the ability to consolidate, analyze, summarize and develop recommendations
• Excellent time management and organizational skills while managing multiple portfolios
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Perks @ Peel and why you will love working for us:

• % in lieu of benefits
• Automatic enrolment into OMERS pension plan (where applicable)
• Supportive leadership and a culture of respect and inclusion

Preference will be given to qualified applicants who are currently in the bargaining unit.

This position is a bargaining unit position represented by CUPE Local 966. Continuous employment is not guaranteed and may be subject to layoffs as outlined in the Collective Agreement Article 15.

Work Mode & Job Location: In this role you will have the ability to work remotely and attend on-site when required based on operational requirements at the 7120 Hurontario Street, Mississauga worksite. The frequency of on-site activities may vary on a weekly basis and based on operational requirements. Your remote work location must be located within the province of Ontario.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.

Assessment: There will be an Assessment to be completed as part of the recruitment process. All communication will be sent to the email address attached to your application submission.

Interview: Our recruitment process will be completed with video conference technology.

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

If this opportunity matches your qualifications and experience, please apply on-line.

As part of the Region’s ongoing commitment to health and safety, there are enhanced COVID-19 specific safety protocols and/or personal protective equipment requirements (e.g. masks, eye protection, etc.) in place to help protect health and safety. The additional requirements are determined based on the nature of the work being carried out.

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 175,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Additional Information

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.