St. Clair County
Program Assistant - Housing Choice Voucher Program - PHA - (421)
This job is now closed
Job Description
- Req#: 4210
- This is an entry level position which involves the ability to work successfully with the public and other employees normally with minimal direct daily supervision.
- This employee is responsible for performing specific secretarial, administrative, programmatic and clerical tasks associated with the Section 8 Housing Choice Voucher Program, including but not necessarily limited to conducting client interviews and household income and member certifications and recertifications, along with related activities (such as documentation / verification of client eligibility, data processing input and output, issuing notices to clients and owners / agents, issuance of vouchers, issuance and acceptance of “Landlord Packets” and other programmatic activities). Employee must determine federal housing assistance benefit levels for assigned caseload with high degree of accuracy and in accordance with federal statute, HUD regulation, and SCCHA policy and procedure. There is also a substantial amount of document copying, faxing, mailing, receiving and filing involved in this position.
- Position is considered a regular full-time job subject to all provisions of the Housing Authority Personnel Policies including eligibility for full fringe benefits and initial six-month evaluation period (unless successful candidate qualifies for shorter evaluation period as determined by SCCHA). The position normally involves 37.5 scheduled working hours per week; however, periodic evening and/or weekend work may also be required. This person is not exempt from Federal Wage Hour Overtime Labor provisions and therefore, will receive overtime pay or compensatory time, when approved, for time in excess of the hours scheduled.
- All assigned duties will be consistent with the attached “Program Assistant Duties” which are subject to periodic change or modification and be performed under the supervision of the Program Director, under the direction of the Executive Director and subject to all policies and regulations established by the Board of Commissioners and Executive Director.
- Perform all necessary duties associated with annual and interim recertifications and continuing occupancy issues for participants, including lease renewals, moves (including portability clients as assigned), terminations, etc.
- Maintain working knowledge of all federal laws, HUD regulations and SCCHA policies and procedures pertaining to all aspects of the Section 8 Housing Choice Voucher Program, particularly those involving determination of eligibility and initial occupancy standards, definitions of income and allowances, rent determinations, continued occupancy rights, Housing Quality Standards and related unit inspection requirements, rent reasonableness, evictions and/or program terminations, Voucher eligibility and issuance, lease and HAP contract requirements, etc.
- Maintain general awareness of local rental housing market trends including quality of housing, rental rates, leasing and maintenance practices, etc., through research, personal contact and communication with the staff, owners and tenants.
- Routinely perform on a timely basis the following tasks for all assigned program participants during scheduled and interim recertifications:
- Schedule and perform annual recertifications and interim changes to achieve maximum efficiency of staff time and other valuable resources.
- Complete the recertification process in a manner consistent with applicable HUD regulations and SCCHA policies and procedures.
- Interview clients in a professional manner.
- Obtain all necessary income, medical, household member, childcare and asset verifications.
- Obtain and/or prepare and execute all required federal HUD or SCCHA forms necessary in the recertification process.
- Properly record and document findings in an orderly fashion in the file and maintain an acceptable filing system consisting of correspondence, forms, reports, etc.
- Calculate Total Tenant Payments and Net Tenant Payments according to established regulations and guidelines.
- Perform data entry of all income, family member, unit information and/or all other occupancy related information and ensure accuracy and consistency between “paper file” and “computerized” records.
- Complete special, unscheduled recertifications upon request from supervisor.
- Counsel participants on program regulation compliance, maintaining cooperative relationship with property owner/neighbors, accurately explain portability and “Landlord Packets” to participants that express intention to move, proper steps at move-in and move-out, etc.
- Notify owners / participants results of annual and/or interim recertifications.
- Investigate and/or report suspected fraud and/or abuse cases to supervisor or other designated personnel.
- Attend briefings.
- Issue vouchers and handle various aspects of portability as assigned.
- Conduct home visits, upon request.
- Other program duties included or likely to be assigned are:
- Accept and respond to tenant/owner complaints or problems.
- Provide backup for other program employees and receptionist when necessary.
- General office duties such as open and distribute mail, maintain appearance of public areas or office.
- Disbursement of payments to owners and tenants.
- Maintain strict confidentiality of all information regarding program participants contained in SCCHA files, specifically including but not limited to income sources and amounts, rent contribution, address, employer, etc.
- All interactions with other employees, supervisors, program participants, property owners and the general public (whether through written correspondence or personal or telephone contact) shall be conducted in a controlled, courteous and professional manner.
- Participate in occasional special-purpose briefings and/or meetings designed to increase property owner/public official/participant awareness of program guidelines and regulations.
- Attend specialized training programs, as required.
- Such other related duties as may be assigned to ensure efficient and effective operations (i.e. maintenance of copier, stock of documents and envelopes, forms necessary to complete each task).
JOB DESCRIPTION
POSITION: Program Assistant (HCVP)
REPORTS TO: Section 8 HCVP Program Director
DUTIES: See Attached
SALARY: $18.50 per hour (+/-) depending on qualifications and experience
FLSA: Non-Exempt
WORK LOCATION: Belleville, with potential for assignments throughout St. Clair County
REQUIREMENTS AND QUALIFICATIONS:
Good Character - No serious convictions (consent to criminal background check required); two personal references from local area; ability to be insured under SCCHA’s Fidelity Bond.
General - Familiarity with area; residents of SCCHA service jurisdiction strongly preferred.
Physical Condition - Ability to perform assigned job duties as described / listed herein. There is a post employment offer physical exam and substance abuse test.
Education - High School Diploma or GED certificate required; some secondary education (related college courses and/or vocational training) preferred.
Experience - Minimum one-year successful full-time work experience required. Additional work experience, particularly in job-related field strongly preferred (including, but not necessarily limited to housing or other government subsidy program, property management, real estate, business office administration, or other public / private service provider).
Skills – Proficiency in spelling and math. Good business correspondence writing skills. Ability to use personal computer, especially word processing, and learn custom assisted housing software program is required. Strong inter-personal skills and effective interview skills are essential. Demonstrated ability to accurately perform tenant rent determinations according to HUD guidelines / regulations by conclusion of evaluation period is mandatory. Strong organization skills required to successfully perform job.
Transportation - Must maintain a valid driver’s license; ability and be willing to use personal car for SCCHA business. Documentation of auto insurance compliant with State minimum requirements must be kept on file with SCCHA. Incumbent must be eligible to be insured under SCCHA’s auto insurance policy.
Certification – Pass Nan McKay & Associates “Section 8 HCVP Rent Calculation” exam (or similar industry training / certification) by end of evaluation period. Individuals already possessing job related certifications are considered preferred applicants.
All of the above stated requirements and qualifications are necessary for initial employment and must be maintained as a condition of continued employment. The Housing Authority reserves the right to impose additional job-related requirements and qualifications, as necessary, and similarly may waive the stated requirements when appropriate to provide for the employment of any person determined to possess the combination of education, work experience, and job skills to successfully perform the assigned duties.
T HIS IS AN EQUAL EMPLOYMENT OPPORTUNITY M/F/D/V
HCVP - PROGRAM ASSISTANT
GENERAL CONDITIONS
PROGRAM ASSISTANT DESCRIPTION OF DUTIES
JOB ANNOUNCEMENT – February 16, 2024
The St. Clair County Housing Authority (SCCHA) is accepting applications for the following position:
POSITION: Program Assistant – Housing Choice Voucher Program
SALARY: $18.50 per hour (+/-) depending on qualifications and experience
This is a full-time position for work in the SCCHA Central Office in the Housing Choice Voucher Program (HCVP), with the potential for assignments throughout St. Clair County. Entry-level position for an individual who has capacity to successfully perform a variety of HCVP duties and tasks, particularly those related to conducting client interviews, determining program eligibility and completing initial, annual and/or interim household income and family composition certifications and/or re-certifications. Work involves determining benefit level with a high degree of accuracy in accordance with federal statutes, HUD regulations (and other guidance material) and SCCHA policies and procedures. There is a substantial amount of document copying, faxing, mailing, receiving and filing involved in this position. These tasks must be completed in a timely manner and with a high degree of accuracy.
Job requirements include : minimum of one year successful full-time work experience (additional work experience, especially in job-related field / setting as determined by SCCHA strongly preferred); high school diploma or G.E.D. required (applicants with some secondary education ----college course work and/or vocational training in related field as determined by SCCHA preferred); ability to obtain valid driver’s license during probationary period and to be covered under SCCHA’s auto insurance policy; capacity to use personal computer software applications, especially Microsoft WORD, and customized software application for subsidized housing program administration (applicants with prior work experience using assisted housing software applications strongly preferred); and ability to use general office equipment / machines (copiers, faxes, postage, calculator, etc.).
Skills considered essential to successful performance of the job include : strong interpersonal skills, ability to prepare basic business-level written correspondence, aptitude for mathematical applications, computer literate, flexible and cooperative approach to workplace, ability to read and understand written program guidelines / regulations, and willingness to follow supervisory instructions / directions and accurately and productively work with minimal daily supervision. Strong organizational skills are also a necessity for success in this position.
Candidates for this position must have a combination of education, work experience, and job skills that are determined by SCCHA to result in a high likelihood of successful performance of the job duties. Upon hire, employee must pass Nan McKay and Associates HCVP Rent Calculation Exam (or other similar industry certification) by conclusion of evaluation period. Applicants who have received rent determination training and passed a certification exam within the last five (5) years will receive hiring preference, as will applicants who qualify as a Section 3 worker.
Applicants must meet experience and various other required qualifications to be considered, except those noted as being able to be obtained / completed during initial six-month evaluation period. A three-month evaluation period is available to applicants currently working for SCCHA and/or in a directly related position in the federally assisted housing field. Applications and Job Description, including specific requirements and qualifications, for this position are available upon request by contacting:
Shanae Golliday-Anderson, Administrative Director
St. Clair County Housing Authority
1790 South 74th Street
Belleville, Illinois 62223
Phone: (618) – 277-3290, extension 6980
Interested applicants must complete an SCCHA Application for Employment form and may submit a resume and related materials.
The SCCHA reserves the right to verify application information, conduct selective interviews and make the final decision regarding applicant appointment to this position.
APPLICATION PERIOD: Open until filled.
Approved for
Posting by: ________________________________
Larry McLean, Executive Director
About the company
St. Clair County is the oldest county in Illinois; its western border is formed by the Mississippi River, bordering Missouri.
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