• Job Description

  Req#: R1004364

  IMPORTANT APPLICATION INSTRUCTIONS:

  • Upload Resume or Curriculum Vitae for automatic population of information to the application.
  • The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.
  • Review information and double-check all fields containing information that the system parsed – the software is intelligent, but you need to verify that the data is accurate.
  • In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.

  Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.

  Job Description

  SUMMARY:

  Reporting to the Associate Director, MBA & Graduate Programs, the Program Associate functions as the office's point of contact, supporting major events and programs throughout the year.

  PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Manages a range of payment processes, including professor payments for online and hybrid courses, contract initiation for online course development, agreement tracking, invoice processing, vendor communication, budget transfers, travel authorizations, hiring of student and per-diem employees, and purchasing office supplies and promotional items using Workday, Workday Finance, and paper forms.

  • Coordinates and executes event logistics, including material preparation, registration, catering, room reservations, work orders, and communication with students for various events, such as orientations, information session webinars, workshops, panel discussions, executive speaker events, etc. This includes pre- and post-event email communication, logistical support during events, and overall event management.

  • Serves as a primary point of contact for students, faculty, and external visitors by providing knowledge on programs, assessing individual needs, and ensuring efficient follow-up through appointment scheduling or appropriate referral to specialized staff.

  • Assists with international and domestic trip logistics.

  • Manages and maintains the Graduate Programs’ email account.

  • Processes change of concentration and other forms for graduate students.

  • Presents and answers questions during information sessions and follows up with prospective students who have additional or specific questions about the application process or programs.

  • Schedules appointments and meetings for prospective and current students in various programs, faculty, and staff members.

  • Coordinates the course evaluation process in collaboration with the Office of Institutional Research, reviews evaluation results, and communicates key student feedback to program directors.

  • Performs other duties as assigned.

  • Management retains the right to add or change job duties at any time.

  QUALIFICATIONS:

  REQUIRED:

  • Bachelor’s degree from an accredited college or university in the area of education, business, or a related field.

  • Minimum one (1) year of professional experience at a higher education institution.

  • Strong verbal and written communication skills.

  • Exceptional organizational and teamwork skills.

  • Proficiency in Microsoft Office (Excel, Word, and PowerPoint), ability to quickly learn new applications. • Demonstrated understanding of excellent customer service.

  PREFERRED:

  • Ability to work well with people of varied backgrounds and talents.

  • Familiarity with Banner and Workday.

  PROCEDURE FOR CANDIDACY
  Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions.

  Department

  MBA Program

  Position Type

  Professional - Non-Faculty

  Contact Information:

  For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email talent @montclair.edu.

  Inclusion Statement

  Montclair State University values access and educational excellence. We are committed to an environment of diverse perspectives which ensures that graduates will be civically engaged, committed to democracy, and prepared to thrive as global citizens. We foster a community that promotes varied experiences and voices. We seek applicants who will contribute diverse ideas and perspectives and who value an environment that promotes educational growth and advancement for all.

  EEO/AA Statement

  Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.

  Additional information can be found on the website at
  www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/

  Title IX and 34 C.F.R. 106 Policy

  Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities. The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/

• About the company

  Montclair State University is a public research university in Montclair, New Jersey, with parts of the campus extending into Little Falls, New Jersey.

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