Program Content Specialist

The vision of Colorado Access is to have healthy communities transformed by the care that people want at a cost we can all afford. Our mission is to partner with communities and empower people through access to quality, affordable care.

Why should you consider a career with Colorado Access?

We are a Colorado-based company, working to improve the health of our state. We care for individuals, families, and children who receive health care under Child Health Plan Plus (CHP+) and Health First Colorado (Colorado's Medicaid Program). Our focus is driving improvements in quality, member experience, outcomes, and cost. We are a mission-driven organization whose foundation is built by our vision, supported by our values and pillared by diversity, equity and inclusion.

1. Find work/life balance: We offer PTO, floating holidays, seven company paid holidays, work from home options (exceptions apply), an Employee Assistance Program and a 401K.
2. Be a part of something bigger and make an impact : We serve the underserved and most vulnerable populations in our community through access to quality and affordable health care. No matter what you do for Colorado Access, you are impacting our community and making a difference.
3. Sharpen your skills, learn, and grow : We support your continued development through tuition reimbursement, leadership training, promotion opportunities, performance evaluations, employee recognition, and a language pay stipend.

What you will do:

We are looking for a Program Content Specialist like you who can help shape our vision and support our mission. Here is what the day-to-day functions will look like:

• Develops and authors accurate, high-quality and consistent communication content for distribution to a variety of audiences, both internal and external. Authors required reports to meet the needs of CoA’s various contract deliverables with the Department of Health Care Policy and Financing (HCPF), and other required reports that may arise either in an ad hoc manner or as part of future contract reporting.
• Develops and authors compelling and accurate written material—such as one-pagers, white papers, informal reports—that help to underscore CoA’s operational and strategic value within the spheres the company occupies.
• Collaborates closely with multiple and varied internal teams to ensure that information presented is timely, essential, effective, and accurate.
• Works as a part of larger communications team to help clarify CoA’s narrative themes and best approaches to propagating stories of CoA’s unique value—both internally and externally.
• Works as part of a larger team to develop and author accurate and compelling responses to RFPs and other business opportunities.
• Effectively interprets and translates quantitative data into reporting narrative. Provides quality assurance oversight for data in contract reports to review for accuracy and reasonability. Proactively escalates errors and concerns in a timely manner to key stakeholders for immediate resolution.
• Supports the workload of the Health Programs Reporting Manager and other Health Programs colleagues.
• The position will work with appropriate CoA staff to develop written and visual materials that highlight CoA’s strategic narrative, including but not limited to, PowerPoint slides and presentations, informational one-pagers and posters, ad-hoc reports and summaries, other informational materials that require unified narrative and design.
• Cultivates and manages a process for collecting source material from disparate CoA teams and staff and identify materials that are appropriate for inclusion in the Content Hub
• Provides graphic design for program communication materials. Ensures integrity with source material, to create and foster unified and accessible messaging and style for CoA program presentations and communication materials.
• Consults with CoA staff and teams to develop concepts and determine design solutions to meet programmatic needs and effectively communicate with target audiences.
• Works with program and IT staff to develop platforms and methods that make materials easily accessible and retrievable for CoA staff and teams.
• Works closely with CoA Strategic Communications staff to ensure alignment of Content Hub materials with marketing and other communications materials.

What you will bring:

Education: Bachelor’s degree in English, communications or health-related field required. Master’s degree preferred. Equivalent combination of experience and/or education may substitute with a preference for six years progressive relevant work experience.

Experience: Minimum of three years’ experience in written communications work required, including professional experience in drafting reports for business operations and/or marketing platforms, preferably within a health care environment. Experience in health plan operations and Colorado Medicaid a plus.

Knowledge, Skills, and Abilities: Demonstrates support for the company’s mission, vision and values. Position requires excellent verbal, written and interpersonal communication skills with strong presentation development skills. Excellent organization and time management skills with ability to manage changing priorities and direction from the executive level. Will be required to manage complex assignments, multiple priorities and projects and collaborate with other staff to meet tight deadlines and contractual requirements. Ability to be a systems thinker; always willing to explore what steps to take next. Excellent skills in Microsoft Word and Excel, including data sorts, graphs, and calculations required. Microsoft Access and project management experience preferred.

Licenses/Certifications : A valid driver's license and proof of current auto insurance will be required for any position requiring driving.

Together we will be : an innovative and collaborative team who supports each other, the employees and vision of the company to reach our goals individually, together and as an organization.

Pay, Perks and Benefits at Colorado Access:

The compensation for this position is $61,000.00 to $75,000.00 annually. The pay rate/salary is commensurate with experience.

In addition to being part of a mission driven organization serving our community, as an eligible Colorado Access employee, you’ll receive a generous benefits package, that includes:

• Medical, dental, vision insurance that starts the first day of the month following start date.
• Supplemental insurance such as critical illness and accidental injury.
• Health care and dependent care flexible spending account options.
• Employer-paid basic life insurance and AD&D (employee, spouse and dependent).
• Short-term and long-term disability coverage.
• Voluntary life insurance (employee, spouse, dependent).
• Paid time off
• Retirement plan
• Tuition reimbursement (based on eligibility).
• Annual bonus program (based on eligibility, requirements and performance).

Where you will work:

This position will be a hybrid model work environment, a blend of ‘In-Office’ and ‘Remote.’

We are not able to support out of state employees at this time as we continue to serve our members and community in the metro Denver area and across the beautiful state of Colorado.

Colorado Access is committed to providing equal opportunities to all people regardless of race, color, national origin, age, sex, genetic information, religion, pregnancy, disability, sexual orientation, veteran status or any other status protected by applicable law. We strive to maintain a work environment that is free from unlawful harassment and discrimination.