Research, compile, analyze and evaluate data and prepare reports for an assigned area using automated systems and tools; apply critical thinking techniques to plan, assess and execute statistical methods for problem solving using program specific data and analysis; evaluate and study specified problems.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Bachelor's degree from an accredited college or university in business, information systems, mathematics, social sciences or related field; and

Five (5) years of data collection and maintenance, research, analysis, assimilation, statistics and report preparation experience; and

To include two (2) years of evaluating program data to form conclusions and make recommendations.

• Methods and equipment of computer and applicable software program operation
• Principles and practices of data collection, data management and analysis
• Business letter writing and report preparation
• Methods of research, data analysis, and report preparation
• Principles and practices of program development
• Methods and techniques of providing user assistance
• Principles and practices of end-user software troubleshooting
• Statistical analysis techniques and methodologies
• Principles of data research
• Principles of supervision, training and performance evaluation
• Operational characteristics of personal computers and related operating systems
• Methods and techniques used in the installation, troubleshooting, and maintenance of end-user information systems

• Evaluate, select, recommend, configure, and utilize a variety of off-the-shelf and proprietary data management systems
• Plan, prioritize and organize projects
• Perform routine data analysis duties
• Evaluate and report data in specified formats
• Develop project management plans
• Perform data entry into a database
• Maintain various types of records and documentation
• Use personal computers and standard office software packages and internet applications
• Troubleshoot various basic personal computer and end-user software problems
• Implement and maintain end-user data systems and supporting hardware and software applications
• Supervise, plan and coordinate the work of lower level staff
• Communicate clearly and concisely
• Research, analyze, and evaluate programs, policies, and procedures
• Prepare a variety of administrative and/or financial reports
• Establish and maintain effective working relationships with those contacted in the course of work
• Perform the essential functions of the job with or without reasonable accommodation
• Perform a variety of responsible data and statistical analysis duties
• Define data record retention schedules
• Install, test and configure hardware and basic end-user software applications and programs
• Design, implement and maintain basic information systems and supporting hardware and end-user software applications