• Job Description

  Req#: 25-05165
  Supplier call 3/5/25
  Role Overview:
  No technical components: Focus on operations, support, compliance efforts, and merchant-impacting activities.
  Program management: Manage larger programs affecting various business segments, including direct payments.
  Team Structure:
  Collaborate with project resources, technical project teams, and product managers.
  Key Competencies:
  Strong understanding of Agile processes.
  30-60-90 Day Plan:
  30 Days:
  Understand role expectations based on assignment.
  Identify key stakeholders and clarify their expectations.
  60 Days:
  Gain a comprehensive understanding of assigned programs.
  90 Days:
  Operate independently, seeking guidance only for immediate needs.
  
  Program Management
  Workstream Lead for POS
  Ensure accountability for those managing projects (not directly managing but guiding and holding teams accountable).
  Provide high-level support and strategic oversight.
  Engage with development and product teams for project alignment.
  Top 3 Skills
  Independent Worker – Self-sufficient and proactive.
  Strong Communication & Leadership – Able to collaborate effectively, push back when needed, and ask critical questions.
  Project Planning Expertise – Keeps teams organized, ensures execution of project plans (not reinventing the wheel, just structuring efficiently).
  Team & Industry Requirements
  Team Size:
  5 Program Managers
  12-member project team
  Industry Focus: Payments sector (payment processing experience,marketing or rebranding efforts is a major plus).
  Experience Level: Mid-level (3-5 years). Proven ability to manage large-scale projects (up to a year in duration).
  Interview & Work Details
  30-min phone screen (virtual).
  Panel interview (culture fit prioritized over strict checkbox requirements).
  Work Environment:
  100% remote (minor travel to Atlanta or Raleigh ~5%).
  EST hours preferred (8 AM - 5 PM).
  Contract: Temp (1-year contract).

• About the company

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