• Job Description

  Req#: 1324

  We are looking for Program Interpreters at the Canadian War Museum for the summer season!

  Your main responsibilities will be to:

  • Proactively welcome visitors, answer their questions, provide them with information about the exhibits, programs and services of the Canadian War Museum (CWM);
  • Assemble material and present tours, activities, games, demonstrations, role-playing, etc;
  • Encourage visitors to participate and prompt dialogue between visitors, parents/guardians and children;
  • Make reports and recommendations related to program implementation and delivery.
  • Reassure frustrated or unhappy visitors, listen to criticism and deal with complaints immediately;
  • Ensure order in all sections of the museums in collaboration with Security Services, so that the public can benefit from a well-presented exhibit at any time;

  What we are looking for:
  The ideal candidate is focused on the visitor experience, flexible, patient and has a facility for teamwork and collaboration with a demonstrated interest in the stories and identities of Canada’s diverse military community.

  Relevant experience in:
  • Group facilitation;
  • Working in an environment offering services to children and families;
  • Program animation and speaking engagingly, clearly, and audibly to large groups of people

  Knowledge of:
  • Programs and services offered by the Canadian War Museum;
  • The principles of lifelong learning and the needs of broadly diverse audiences;
  • Interpretation techniques and group management.

  Education: Secondary School Diploma or an equivalent combination of education and experience. Enrollment in or completion of an educational, museum studies, or history program is considered an asset

  Language: B-C. We encourage all candidates to submit their application, regardless of whether they believe they meet the linguistic requirements of the position. Qualified candidates will be sent for linguistic validation.

  Other requirements:
  
  • Must be available to work during the museums operating hours and according to operational needs and at least one weekend day (Saturday / Sunday), as well as statutory holidays.
  • A tentative training period is currently planned from April 28 to May 2 and from May 5 to May 9. You must be fully available during these days.
  
  Compensation: E2 - $22,26 $ to $27,54/hour (2025-26 scale) + sick days and percentage in lieu of benefits (up to 10.5%) Status: Temporary part time summer positions with no assigned hours (up to 40 hours/week) until September 10 2025 with possibility of extension as a program interpreter or host.
  Location: 1, Vimy Place, Ottawa, Ontario and/or 100, Laurier Street, Gatineau, Quebec. Program interpreter shifts are assigned based on operational needs and training portfolio.
  Security Clearance: Enhanced reliability Open to: Museum employees, external candidates and/or candidates from our inventory. Priority will be given to Canadian citizens and permanent residents. Your application could be considered for similar positions.

  Apply no later than February 2, 2025 at 11:59 p.m.

• About the company

  The Canadian Museum of History is a national museum on anthropology, Canadian history, cultural studies, and ethnology in Gatineau, Quebec, Canada.

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